Training Officer - Engineers

Description

Job Title: Training Officer – Engineers

Department: Operations Training

MTA Agency: Metro-North Railroad

Primary Location(s): Various

Salary Range: $

Regulated/Safety Sensitive: Non-DOT Regulated/ Safety Sensitive

Union Affiliation: Non-Agreement

Closing Date (if applicable): Until Filled

Shift (if applicable):

Title 55-a (yes or no): No

Other: Telework eligible

This position is responsible for:
Delivering training to new hires and incumbent employees. Selecting and supervising new hire trainees, including ongoing performance reviews/evaluations, determination of eligibility to continue program, and approval of program completion. Managing the overall delivery of training programs, including coordination with the client department(s), management of resource needs, coordination of trainee schedules, record-keeping, and other administrative responsibilities. Supporting and/or conducting training program development work as required.

Performing peer review activities.

Courses include but are not limited to:
New Hire Locomotive Engineer training and recertification training for Locomotive Engineers and/or Conductors.

• Prepare, schedule, and deliver training programs. Includes new hire, regulatory, refresher, and induction training as required. Includes technical and non-technical training as required.
• Perform ongoing evaluation of new hire student performance. Review records and counsel students. Implement disciplinary action as required, up to and including termination from the program. Participate on performance review committee(s) or similar efforts with other Training Officers, to establish and ensure a consistent approach to new hire performance issues. For training of incumbent employees, monitor student performance and coordinate with client department(s).
• Participate in the development and maintenance of a comprehensive onboarding process for new Training Officers. Mentor and team-teach with new Training Officers to facilitate their development as fully-qualified Training Officers capable of independently delivering effective training. Provide planning and guidance in preparation for team teaching events, ensure effective support to the new Training Officer during training delivery, and provide ongoing formal mentoring and informal feedback.
  
  When team-teaching with fully-qualified Training Officers, provide regular peer-to-peer feedback.
• Participate in establishment, maintenance, and improvement of a peer review program among Training Officers across the Department as required. Conduct peer observations and provide feedback. Participate in the identification of best practices for the Department.
• Serve as a subject matter expert in the development, review, evaluation, and revision of training programs for compliance with current statutory/regulatory requirements, documented practices, technology, operational needs, and other requirements. Coordinate with other staff performing program development and/or perform program development work as required. Conduct observations of programs and/or deliver pilots of new or updated programs, and provide documented feedback to the development process.
• Keep accurate and timely training records, including, but not limited to, records of attendance, new hire student progress and performance, and coordination with support departments and client department(s). Perform other administrative duties as required.
• Provide expertise on technical, operations, and/or work practices to client department(s) as appropriate. Identify performance problems (with equipment, material, and/or personnel, as appropriate) and implement solutions. Provide additional support to client department(s) as required.

Knowledge of:

• General training and development techniques and practices
• Microsoft Office Suite and/or comparable applications (working knowledge)

Ability to:

• Deliver training in a classroom and field setting
• Achieve appropriate qualification as a trainer
• Model and communicate safe practices in all aspects of work
• Proactively identify and correct unsafe conditions and work practices
• Manage day-to-day activities of…