Family Engagement Facilitator; FEF SI

Family Engagement Facilitator (FEF)

Assigned Borough:
Staten Island

Supervisor:
Director of Community Support & Outreach and Staten Island FACE Center

INCLUDEnyc’s Family Engagement Facilitator (FEF) focuses on educational system change and requires an understanding of disability policies and special education, as well as effective family engagement and inclusive educational environments. The FEF co‑leads the Family and Community Engagement (FACE) Center project for Staten Island and works with the team’s other FEFs and Resource and Referral Specialists (RRSs). The FEF collaborates with external partners to develop and deliver technical assistance, training, and coaching to various stakeholders in the special education and disability community, with a focus on enhancing family engagement capacity to improve educational outcomes for children with disabilities.

Stakeholders can include families, school administrators and educators, community groups, and professionals working with children with disabilities. Children’s age groups may span early childhood and school‑age ranges, but the position will primarily focus on school‑age. For bilingual FEF roles, it is expected that approximately 20‑25% of family engagement outreach activities will be in a language other than American English.

• Serve as a dedicated borough lead for the NYS Education Department Office of Special Education (NYSED OSE) FACE Center, focusing on early childhood or school‑age groups.
• Serve as a member of the NYSED OSE Educational Partnership Regional Level Team (RLT) and possibly other teams or work groups, such as the Partnership Implementation Team (PIT), ensuring the family engagement perspective is factored into the collaboration activities while effectively partnering with teams from NYSED and NYC Public Schools.
• Provide expertise in research‑based family engagement principles, leading educational organization (EO) implementation teams, including EO leaders, in strategic family engagement planning to meet their student outcomes and organizational goals.
• Participate in the development of targeted skills groups and support plans in collaboration with NYSED Regional Partnership Centers (RPCs) and Technical Assistance Partnerships (TAPs).
• Collaborate with the RPC to conduct needs assessments with identified educational organizations (EOs) to inform the development of educational programs.
• Work with TAPs to determine the professional development needs of the FACE Center.
• Partner with the borough’s other FEF to ensure alignment across the borough’s FACE Center team.
• Mentor, train, and support new FEFs and RRSs as needed.
• Support other FACE Center activities as needed.

• Using NYSED’s systematized process, provide targeted, discipline‑specific professional development and technical assistance to various stakeholders, including families, EO staff, community groups, etc.
• Develop individualized EO family engagement training and coaching plans that utilize identified frameworks aligned with support plans and targeted skills group goals and objectives.
• Provide technical assistance to individual families and professionals seeking support and guidance by clarifying issues, addressing barriers, offering information, and supporting the person(s) in determining a course of action.
• Collaborate with regional partners, including school leaders, staff, and educational administrators, to provide capacity‑building focused on family and community engagement in schools and other educational organizations.
• Cultivate and maintain school and community‑based partnerships.
• Participate in OSE‑required meetings, training, and professional learning.

• Research, identify, and provide information and resources for youth, families, and professionals.
• Collect and analyze data from FACE Center activities to evaluate effectiveness.
• Track and report program data as required, ensuring accurate and complete information across multiple platforms.

• Master’s degree in education, social work, or related fields (required as per NYSED contract).
• At least 4+…