Instructor, Learning Center Operations Training

Instructor, The Learning Center Central Operations Training Job Info

• Job Identification 5348
• Job Category Support
• Posting Date 01/07/2026, 01:18 PM
• Locations The Learning Center
• Apply Before 02/08/2026, 04:55 AM
• Job Schedule Full time
• Job Shift Regular
• Job Sub Function Training & Development
• Job Family Learning and Inclusion
• Minimum Salary $80,000.00
• Maximum Salary $

Mission Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.

We are dedicated to supporting the physical, mental, and financial health of our employees and their families. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:

• Health Savings Accounts
• Health Care and Dependent Care Flexible Spending Accounts
• 401(k) with robust matching
• Employee Stock Purchase Plan with a generous matching contribution
• State of the art Employee Assistance Program
• Generous paid time off plus paid holidays
• Family support: emergency backup child, & elder care assistance
• Social responsibility and volunteer opportunities
• Employee discount program
• Culture of growth and learning: career development; tuition reimbursement; recognition program
• Life and Long-Term Disability Benefits

* Please be aware that some benefits may not apply to provisional or part-time job titles.

Come join us at Con Edison as an Instructor where you'll play a key role in shaping a skilled, motivated workforce. In this role, you'll design and deliver impactful training programs that drive technical excellence, safety, productivity, and customer focus. You'll lead the development of digital learning tools, create engaging curriculum and materials, and evaluate trainee performance for critical qualifications. As a trusted advisor, you'll collaborate with business partners and participate in technical committees to ensure our training stays ahead of industry standards.

Core Responsibilities

• Ensure all assigned courses have current learning objectives, course outlines, instructor guides, student manuals, training aids, tests, media, and centralized document control.
• Supervise and conduct training for employees, contractors, and customers in the skills required to perform their jobs.
• Coordinate with field personnel to align training with operations, including active participation in Training Effectiveness Committees (TECs), field visits, and special projects.
• Update and maintain eTrain and Learning Management System (LMS) records.
• Evaluate student performance for training, testing, position placement, title changes, and advancement.
• Maintain inventory of materials required to conduct training.
• Participate in the development of Digital Learning Tools, for example eBook, eLearning, Micro Learning, videos, VR and AR.
• Stay informed of operating incidents, accidents, procedures, lessons learned, and related issues, and communicate applicable information to training staff and students.
• Maintain housekeeping for assigned rooms and areas and ensure compliance requirements are met, as assigned, for example fire extinguisher inspections and TLCs Hazardous Energy Control Procedure.
• Participate in cross-functional teams and industry groups to stay current on changes in training, technical disciplines, and regulatory requirements.
• Act as a subject matter expert in the development and administration of testing when needed.
• Ensure fair and accurate scoring of tests using manual processes and following corporate procedures and maintain confidentiality of test results and recommendations.

Required Education/Experience

• Bachelor's Degree and 2 years of relevant work experience in one or more areas of Central…