Intake Technical Assistance Specialist, DECE

Intake Technical Assistance Specialist, DECE - 27218

Community Coordinator

Level: N/A

Division/Office: Division of Early Childhood Education

Borough: Manhattan

Posting End Date: 10/14/2026

Position Summary: The Division of Early Childhood Education (DECE) supports the operational and programmatic functions of early childhood education programs for New York City children in elementary schools, Pre-K Centers, and New York City Public Schools (NYCPS) contracted settings including Community Based Organizations (CBOs) and Family Childcare (FCC) programs. DECE provides families with access to high-quality, inclusive early childhood programs for children birth to five in diverse settings, supporting children’s growth and development.

By working in partnership with families and programs, DECE ensures that children are engaged, nurtured, and supported.

The Intake Technical Assistance Specialist will serve as a crucial part of the Division of Early Childhood Education, working with division staff and key stakeholders to coordinate efficient support and high quality service to Birth- to-Five Programs . The Specialist will develop strong relationships with DECE borough support staff and coordinate technical assistance to support Birth-to-Five Programs around emerging needs, and fulfill additional responsibilities as assigned.

The position will help disseminate information and materials and will ensure that DECE Teams are aware of critical resources. Performs related work.

Reports to: Intake and Community Relations Manager

Direct Reports: N/A

Key Relationships: Operations Analysts, Birth-to-Five Programs, DECE Central Office, DECE Borough Office Teams (Leadership Coaching & Professional Learning), Division of Contracts and Purchasing.

• Monitors team inbox and responds to record and concerns received from partner agencies, NYCPS staff, and the public in the Incident Database.
• Identifies the individual needs of each Birth-to-Five Program and ensures that they are matched with other teams for support when necessary ( Office of Student Enrollment , Office of Special Education , agencies involved with permitting).
• Supports program accountability through the resolution of incidents.
• Communicates directly with sites about their readiness status; helps troubleshoot problems with sites and escalates when necessary.
• Conducts and supports training for DECE staff of varying seniority on various program quality indicators as well as critical items such as the teacher hiring process, staff clearances, etc. with guidance from the Intake Manager.
• Follows up with DECE Staff and Birth-to-Five Programs on required documentation and deadlines.
• Responsible for data maintenance and reporting; issues daily reports which will be utilized for metrics and data tracking, with guidance from the Intake Manager.
• Provides administrative support, with guidance from Senior Director of Quality Management Systems and Intake Manager, including scheduling and meeting facilitation.
• Develops familiarity with the DECE Policy Handbooks and Article 43 / 47 of the New York City Health Code.
• Liaises with families, staff, and investigative agencies with guidance from the Intake Manager.
• Participates in weekly individual and team check-ins.

Qualification Requirements:

Minimum

• A baccalaureate degree from an accredited college and two (2) years of experience in community work or community centered activities in an area related to the duties described above; or
• High school graduation or equivalent and six (6) years of experience in community work or community centered activities in an area related to the duties as described above; or
• Education and/or experience which is equivalent to “1” or “2” above. However, all candidates must have at least one (1)…