Instructor Dispatch

The Instructor is responsible for providing initial and recurrent training for the Dispatch department including Dispatchers, Load Planners, Air Traffic Services and others, as required. The Instructor will work closely with the Manager System Operations Training to ensure that the training programs reflect published policies and that the best possible use of course delivery and technology is in place in all training programs.

• - Provides training for Jet Blue crew members to include Dispatchers, Load Planners, other Instructors, and others, as required.
• - Effectively and independently conduct assigned instructional events through their scheduled completion, maintaining effective communication, learner engagement, instructional quality, and the ability to provide required instruction, direction, feedback, and evaluation throughout the full duration of the event.
• - Effectively and independently conduct assigned instructional events in accordance with the curriculum, lesson plan, applicable training standards, and regulatory requirements
• - Actively manages the pace, depth, and delivery of instruction to make effective use of all time available, including providing additional explanation, practice, coaching, feedback, remediation, evaluation, or enrichment appropriate to learner performance.
• - Assist with courseware development, audits, and other collateral duties
• - Maintain Dispatch Crew member qualification and currency
• - Works occasional shifts in the SOC in qualified roles
• - Other duties as assigned

• - High School Diploma or General Education Development (GED)
• - Valid FAA Aircraft Dispatcher Certificate
• - Two (2) years operational experience as an Aircraft Dispatcher in Part 121
• - Successful completion of Jet Blue’s Dispatch qualification program and maintained currency
• - Thorough understanding of 14 CFR Parts 65, 91, 110, 121, and other applicable regulations
• - Thorough understanding of dispatch subjects and Air Traffic Control
• - Excellent coaching skills and the ability to motivate and mentor students
• - Proficient with the Microsoft Office suite
• - Excellent written and verbal communication skills
• - Project management skills and ability to manage multiple projects simultaneously
• - Strong organizational skills and detail oriented
• - Candidates must demonstrate Presentation Design, Communication, and Facilitation skills in a work sample assessment.
• - Ability to work independently
• - Available for occasional night travel (20%)
• - Travel is required on an as needed basis to conduct training
• - Must be in possession of valid travel documents with the ability to travel in and out of the United States
• - Must pass a pre-employment drug test
• - Must be legally eligible to work in the country in which the position is located
• - Authorization to work in the US is required, this position is not eligible for visa sponsorship

• - Bachelor’s Degree
• - Jet Blue Dispatch experience
• - Three (3) years of Leadership Experience
• - Previous teaching, instructing, or training experience
• - Experience with Flight Planning and Flight Following software

• - Regular attendance and punctuality
• - Ability to work flexible hours and be available to respond on short-notice
• - Able to maintain a professional appearance
• - When working or traveling on Jet Blue flights, and if time permits, all capable crew members are asked to assist with light cleaning of the aircraft
• - Must be an appropriate organizational fit for the Jet Blue culture, that is, exhibit the Jet Blue values of Safety, Caring, Integrity, Passion and Fun
• - Promote Jet Blue’s #1 value of safety as a Safety Ambassador, supporting Jet Blue’s Safety Management System…