Library Assistant; PT Reference Department

Library Assistant (PT) – Reference Department – 2 Positions

Utica Public Library Library Assistant (Part Time) – Reference Department – 2 Positions

Utica Public Library is looking to hire two new members in its Reference Department in an active and vibrant urban public library. Prospective candidates should enjoy working with a diverse population and delivering high quality customer service with tact, courtesy and professionalism.

POSITION
:
Library Assistant (Part Time) – Reference Department

SPECIFIC DUTIES -

• Work scheduled hours at the Reference Desk providing reference service to patrons who call, email, or visit.
• Provide informal assistance to patrons using computers as well as their personal digital devices such as laptops, cell phones, and tablets.
• Assist patrons in accessing information by instructing them in the use of the online catalog, indexes, Internet and other sources.
• Process reserve and interlibrary loan requests for patrons.
• Work cooperatively with other staff in the provision of information.
• Assist patrons with printing, scanning, and use of other library equipment.
• Other duties as assigned.

WORK SCHEDULE
: 18 hours per week for each position;
Combination of daytime hours and two evening shifts, and Saturday hours as needed

QUALIFICATIONS: Associates Degree or completion of a minimum of two years of college study (required) Working knowledge of various software applications, the Internet, and online resources Ability to work with a diverse group of library users Ability to work cooperatively with colleagues to create a cohesive team Commitment to customer-centered, quality public library service Excellent communication skills

STARTING PAY: $17.74/hour

BENEFITS: New York State Retirement, Paid Family Leave, EAP, NYS Mandated Disability Insurance, Workers Compensation, NYS Deferred Compensation