Trainer IV
Listed on 2026-10-20
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Education / Teaching
Training Instructor / Specialist, Adult & Continuing Education, Learning & Development Specialist, Bilingual
The Call Center Trainer leads onsite new‑hire training classes of up to 30 employees, teaching systems, products, tools, and procedures for a government-focused contact center. This role delivers instructor-led and occasional virtual training, monitors attendance and performance, provides coaching through classroom and nesting, maintains training records and reports, and updates materials in collaboration with operations to prepare employees for successful transition to live customer support.
This is a great opening to take on the Trainer IV role at Conduent State&Local Solutions, Inc.
This role, Trainer IV at Conduent State&Local Solutions, Inc, could be your next career step.
Are you ready to take on the Trainer IV role at Conduent State&Local Solutions, Inc?
We would love to welcome a new Trainer IV to our group in Town of Colonie, NY, United States.
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