Part-Time Circulation Assistant

Located in the heart of Central New York, Utica University is acomprehensive, independent, private institution founded in 1946 as Utica College. We offer many of the advantages of a large university, such as undergraduate and graduate degree options,excellent academic programs, and outstanding faculty, but with an intimacy and a high degree of personal attention more closelyassociated with smaller private institutions. We empower learners to achieve their career and life goals throughpersonally enriching experiences and outstanding educational pathways.

At Utica University, we are committed to creating a working and learning environment where all people feel supported. Following our institutional values, we work to support diverse perspectives, backgrounds, and experiences in an equitable,respectful, and inclusive environment, while promoting freedom of expression and encouraging civil discourse.

In this dynamic role, the incumbent will play a vital part in ensuring the smooth operation of our library by assisting students,faculty, and staff with their Access Services and Library needs.

Will be responsible for checking out and returning library materials, maintaining accurate records, and providing excellent customer service. Supervises student and graduate assistants during shifts, coordinating with the primary student supervisors. Mayassist in processing reserves and interlibrary loans. In charge ofthe library when a librarian is not on duty. Responsible for opening and closing the library. May cross-train in other areaswhile still performing the duties of circulation assistant.

Monitors and responds to emails in several accounts. Works closely with the Reference Librarian:
Coordinator of Access Services andthe entire Access Services team to ensure excellent public service,achieve department goals, and advance the library as a space for studying and learning.

• Charges and discharges library materials for patrons, includingbooks from the main collection, course reserves, and librarylaptops. Provides directional information and refers library usersto appropriate reference areas.
• Provides primary point of contact for phone calls to the mainlibrary line. Monitors library email accounts.
• Assists patrons in finding books or journals and provides basicreference assistance when no librarian is on duty.
• Interprets and enforces library policy when a librarian is noton duty, and is responsible for maintaining an atmosphere conducive to studying and research.
• Supervises student assistants working in their duties.
• Assists in shelving, shelf-reading, shifting, and cleaning of collections. Conducts searches for missing materials, identifiesmaterials in need of replacement or repair and forwards to the Coordinator of Circulation Services.
• Assists with interlibrary loan and reserve processing asneeded.
• Contributes to evaluation of departmental policies and procedures, and creates documentation and records as required.
• Follows procedures for opening and closing the library at established hours. Makes sure the building is secure atclosing.
• Reports maintenance issues and relays pertinent information tolibrary staff.
• Maintains patron records and their confidentiality.
• Performs other duties as assigned and/or assists with special projects as are required by circumstance.
• Works with supervisor to develop specific goals that support
  
  Utica University's operational plans. This is done at least annually through the annual performance evaluation process, howeverreview of goals will occur throughout the year.
• Responsible for working with supervisor and other team membersto achieve successful results on all established individual and departmental goals and key performance indicators.

• 2 yr. degree required.
• Supervisory experience desirable.

• Adaptability with new and emerging technologies; must be ableto work with desktop applications and the internet and demonstrate the ability to learn new systems timely and efficiently.
• Ability to deal courteously and effectively with a wide variety of constituents.
• Excellent communication skills.
• Ability to work accurately with attention to detail.
• Ability to maintain confidentiality.
• Ability to adapt to changes in workflow and procedures.
• Ability to work well independently and in a team environment.
• Ability to organize time and work assignments effectively.
• Ability to train and supervise work-study students.
• Knowledge of library…