Marketing Operations Manager

Index Exchange is a global advertising supply-side platform enabling media owners to maximize the value of their content on any screen. As a trusted partner and ally, we connect leading experience makers with the world’s largest brands to ensure a quality experience for consumers.

We’re a proud industry pioneer with over 20 years of experience accelerating the ad technology evolution. With our radically transparent business practices and dedication to total market efficiency, we’re committed to upholding the integrity of the programmatic ecosystem at large.

Index is an exciting and fast-paced place to work. You’ll be able to feed your ambition, lean into trust and transparency, and feel genuine support from your colleagues. We’re built on our core values and live them each day. They’re not just buzzwords.

We pride ourselves on our independence and openness, not only in our technology, but in our teams, too. Our diverse and inclusive culture celebrates how we can leverage our unique differences to help drive Index forward.

We have more than 550 Indexers around the globe dedicated to building a safe and transparent marketplace that provides a trusted experience for consumers, and we’re looking for talented professionals to help take us to the next level.

Are you ready to join the programmatic evolution?

• A highly organized project manager who can drive process and efficiency across all marketing teams and complex, interconnected functions
• A tech-savvy, detail-oriented problem solver who can assess and make recommendations across a broad suite of marketing tools and platforms
• A team player with the ability to drive cross-functional change across a diverse group of stakeholders
• A steward for operational efficiency, systems governance, and proper documentation
• Hands-on experience with marketing automation and email marketing, website content management and CMS, AEO/SEO, channel management, and digital marketing best practices
• Experience managing cross-functional projects using collaboration tools such as  or similar
• Outstanding written and verbal communication skills, including the ability to make the complex simple
• Proficient with AI and how to leverage for the best possible output

• Full circle project management of campaigns, new technology and vendor onboarding, in-market activations, and other marketing-led projects
• Customize, test, and integrate existing tech stack with AI
• Govern and administrate systems, processes, projects, and documentation, contributing to strategy documentation where relevant
• Partner with the Learning and Development team to provide onboarding and training
• Execute digital marketing tactics across our owned platforms and channels
• Build, test, and optimize B2B emails, nurture programs, and automations, using Salesforce Account Engagement
• Monitor and maintain cleanliness of prospect and customer data
• Manage the website publishing process and coordinate with stakeholders to ensure relevant, timely updates
• Optimize existing website content, ensuring it adheres to AEO/SEO best practices, is timely, and is of high quality
• Partner with international teams to ensure global content quality and consistency
• Act as a support layer for the company’s Martech, being able to troubleshoot quickly and enable smooth operations
• Create platform and process documentation, train stakeholders
• Partner with third-party agencies to ensure smooth running of our digital operations

• 5+ years of experience in marketing operations, project management, or a related field
• Superior attention to detail with excellent administrative skills
• Software expertise in , Salesforce Account Engagement, Word Press,…