Field Engineer

Field Engineer

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We are seeking an experienced Field Systems & Integration Engineer to act as IDEMIA’s technical ambassador in North America.

This is not an installation or technician role.

This role requires strong autonomy, analytical problem‑solving skills, and the ability to work directly with customers to diagnose, integrate, and support complex roadside enforcement systems.

You will represent IDEMIA across technical, operational, and customer‑facing interactions, ensuring successful system deployment, performance validation, and issue resolution in collaboration with engineering teams in France.

It requires a deep understanding of electronics, embedded systems, IP networking
, and the ability to perform high‑level diagnostics across hardware and software components.

• Serve as the primary technical liaison for US/Canada customers, translating operational needs into engineering actions
• Perform system‑level diagnostics (hardware, embedded firmware, Linux‑based processing units, IP networking, sensors, cameras)
• Conduct field integration
  , configuration, and validation of roadside radar and imaging systems in rugged outdoor environments
• Collaborate closely with IDEMIA’s R&D teams in France for advanced troubleshooting, technical investigations, and solution design
• Provide technical training to operators, field teams, and partner engineers
• Prepare engineering‑level documentation including investigation notes, analysis reports, and performance assessments
• Support customer acceptance testing, calibration validation, and long‑term system reliability initiatives
• Manage local spare parts, logistics, and vendor relationships at an operational/engineering level

• The successful candidate will be a US citizen, fluent in English, with French language skills considered an advantage
• You will demonstrate excellent communication, presentation, and customer interaction abilities, and bring an entrepreneurial mindset with a proactive, hands‑on approach to problem‑solving
• You will be based on the US East Coast, with flexibility to travel across North America
• A minimum of ten years’ experience is required in field service, maintenance, or deployment of electronic or electromechanical systems, ideally with experience in software development or technical project management
• A strong foundation in C++ and Python is essential, alongside solid knowledge of electronics, IP networking, and embedded systems
• Experience in embedded systems, video or image processing, or hardware/software integration is a plus, as is proven ability to work independently, manage priorities, and collaborate effectively with international teams
• A valid driver’s license and eligibility to work in the United States are required

• Experience in traffic enforcement, smart mobility, industrial automation, public safety, ITS (Intelligent Transport Systems), or sensor‑based solutions
• Background in system commissioning
  , field validation, or integration engineering
• Experience supporting distributed systems, sensors, or embedded imaging technology
• You should be confident producing technical documentation, delivering training, and managing operational logistics in field deployment environments
• Previous experience collaborating with international teams or providing remote technical support will be highly valued

• Unlimited PTO for exempt employees
• 401(k) with 100% company match up to 6% (vested day one)
• HSA employer contributions (eligible plans)

Mid‑Senior level

Full‑time

Information Technology

Industries:
Software Development