PI Technician

Overview

Product Introduction (PI) Technician  portfolio includes high-speed trains, metros, monorails, trams, turnkey systems, services, infrastructure, signaling, and digital mobility solutions. We seek a full-time PI Technician to troubleshoot Alstom products at customer sites, provide technical expertise to subcontractors, the warranty support team, and project members, and mentor less experienced field operators.

Salary: $37/hour.

• Compliance with Alstom and customer EHS policies and procedures at customer sites.
• Troubleshooting, including investigation and repair during the PI period, as well as pre-warranty and commissioning activities.
• Conducting fleet check activities and reporting deviations in the Failure Management database.
• Supporting specific technical investigations in collaboration with Engineering or suppliers.
• Ensuring effective information flow within the Troubleshooting and Customer Site Warranty team.
• Assisting with helpdesk activities when required.
• Implementing Field Modifications (FM) as necessary.
• Contributing to the Return of Experience through recommendations for preventive and corrective actions and suggestions for product enhancements.
• Providing feedback to PI management on customer satisfaction and product performance.

We seek candidates with a strong desire to learn, whether through mechanical or electrical aptitude, and a drive to independently discover root causes. Strong collaboration and effective communication are crucial and you should demonstrate:

• Flexibility and agility as core work values, including the ability to travel for business on short notice (approximately every 2 months for 2–4 day trips).
• Ability to adjust daily activities to accommodate stakeholder needs and environmental changes.

• A degree in a relevant field or strong passion combined with relevant experience in mechanical, electrical/electronic, and IT fields.
• Completion of internal EHS training.
• Fluent English communication skills.
• Valid state driver s license.

• Minimum of two years in technical roles related to mechanical or electrical/electronics applications.
• Field experience with a structured, hands-on approach.
• Strong teamwork orientation with excellent communication and problem-solving skills.

You don t need to be a train enthusiast to thrive at Alstom, but you will feel proud when you step onto one of our trains with friends or family. If you re ready for the challenge, we would love to hear from you!

As a global business, Alstom is an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We are committed to creating an inclusive workplace for everyone.