Lead Project Controls Specialist - Quality

Lead Project Controls Specialist - Quality -  - New York

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As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

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Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our core capabilities—Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security—are what every employee needs to know and do to be most impactful  living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we honor our past and make Amtrak a company of the future.

This position supports compliance with Capital Delivery project management policies, procedures, and best practice. The Lead Project Construction Quality Assurance Analyst identifies process improvement actions. The role is responsible for analyzing work processes and systems, improving project outcomes, attaining effective reporting on projects and portfolios, promoting financial stewardship, and increasing project delivery output.

• Prepare audit/compliance plans with sampling and test design for process measurement.
• Conduct audits, surveys, and performance reviews to ensure compliance with policies and best practices.
• Identify and recommend improvement opportunities across various management levels.
• Support development of corrective action scopes and monitor implementation.
• Conduct process mapping, quality checks, and audits to ensure data integrity and support data initiatives.
• Apply disciplined quality management common in manufacturing to construction projects.
• Identify gaps and inefficiencies and present recommended improvement opportunities at various levels of management.
• Support development of scope for corrective action or improvement projects.
• Track and monitor (or implement) corrective/preventive actions.
• Conduct process and value mapping activities.
• Support data integrity by planning and performing quality checks and audits on project/portfolio data.
• Develop and maintain instructions, policies, procedures, and standards related to project management or project controls.
• Develop and deliver training pursuant to department and/or program goals, to include policy, procedure, business process, or tool changes.
• Perform any other tasks to support quality assurance and process improvement of the Capital Delivery practices, systems, tools, and data (e.g., training, research, ad‑hoc compliance checks, data quality checks, root cause analysis, sensitivity analysis, Pareto studies).

• Minimum six (6) years of relevant experience in a quality control and/or assurance function and a Bachelor’s degree in Science or Engineering, or 10 years’ experience without a degree.
• Valid Driver’s License or ability to utilize an alternative method of transportation when needed to carry out job‑related functions.
• Must have work authorization in the United States.
• Lean Six Sigma or process improvement training, certification, and/or experience.
• Experienced in use of statistical analysis tools (Excel, SPSS, Engine Room).
• Familiarity with project management methods, techniques, standards, and best practices.
• Experience drafting technical documents such as standard practices, technical specifications, procedures, or policies.
• Ability to clearly organize and present reports and other related technical information to upper management.
• Experienced in developing and delivering training.

• Bachelor’s degree or equivalent combination of education, training and/or relevant experience.
• Plus 8 years of relevant work experience.

• Excellent oral and…