Global Product Support – Tank Breakers

.Team Lead Global Product Support – Live Tank Breakers page is loaded## Team Lead Global Product Support – Live Tank Breakers locations:
Ludvika, Dalarna County, Sweden time type:
Full time posted on:
Posted Todayjob requisition :
R0119266
*
* Location:

** Ludvika, Dalarna County, Sweden
** Job :
** R0119266
* * Date Posted:
**** Company Name:
** HITACHI ENERGY SWEDEN AB
** Profession (Job Category):
** Engineering & Science
*
* Job Schedule:

** Full time
** Remote:
** No
*
* Job Description:

**** The opportunity
** Seize this opportunity to be a part of Live Tank Breakers! As Team Lead for Global Product Support your will manage a team of specialists delivering expert technical support and maintenance leadership for our global portfolio of Live Tank Circuit Breakers. This role ensures top-level product performance, service quality, and customer satisfaction worldwide.
** How you’ll make an impact
*** Lead with purpose: mentor and develop a global team of product support engineers specializing in Live Tank Circuit Breakers.
* Act as the primary escalation point for complex technical issues, providing advanced troubleshooting and diagnostic support.
* Collaborate with R&D, engineering, manufacturing, and sales to drive product improvements and address recurring field issues.
* Oversee the creation, review, and distribution of technical documentation, service manuals, and training materials.
* Deliver technical training to internal teams, partners, and customers on installation, operation, and maintenance.
* Manage overall global product support structure and budget coordination for Live Tank Breakers together with the Global Product Support Manager.
* Overall responsibility for the maintenance of product master data for Live Tank Circuit Breaker products, including spare parts recommendations, obsolescence planning, and global service bulletins.
* Ensure compliance with safety regulations, industry standards, and internal processes across all support activities.
** Your Background
*** Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related technical field; a Master’s degree is a plus.
* Minimum 5 years of experience in product support, field service, or engineering within power transmission and distribution.
* Strong technical knowledge of high‑voltage live tank circuit breakers, including diagnostics and maintenance.
* You balance a passion for leadership with a strong interest in technology; proven leadership experience with the ability to motivate and develop technical teams.
* Excellent analytical, problem-solving, and communication skills in global environments.
* Knowledge of IEC, IEEE, and other relevant standards for high-voltage switch gear is beneficial but not mandatory.
* Proficiency in English required;
Swedish strongly preferred;
German or Spanish is an advantage.
* Travel internationally to provide on-site support is required, ability to travel internationally up to 10%.
** What we offer
*** Collective agreement
* Flexible working time
* Health care and wellness allowance
* Fantastic career possibilities within Hitachi Energy both within Sweden and globally
* Mentor to support you throughout onboard phase
* Various trainings and education supporting employee development
* Diversified company with over 70+ nationalities working in Sweden
* Supplementary compensation for parental leave
* Employee Benefit Portal with thousands of discounts and perks

Recruiting Manager Mauricio Aristizabal, mauricio., will answer your questions about the position. Union representatives - Sveriges Ingenjörer:
Philip Bengtsson, ;
Unionen:
Michael Fosselius;
Ledarna:
Frank Hollstedt, . All other questions can be directed to Talent Acquisition Partner Julia Wiklund, Jul Qualified individuals with a disability may…