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Telecommunications Associate; Voice​/Data; IV​/Telecommunications Specialist; Voice​/Data; III

Job in New York, New York County, New York, 10261, USA
Listing for: Metropolitan Transportation Authority (MTA)
Full Time position
Listed on 2026-10-15
Job specializations:
  • Engineering
    Telecoms Engineering, Systems Engineer
  • IT/Tech
    Telecoms Engineering, Systems Engineer
Salary/Wage Range or Industry Benchmark: 102990 - 119843 USD Yearly USD 102990.00 119843.00 YEAR
Job Description & How to Apply Below
Position: Telecommunications Associate (Voice/Data) I-IV / Telecommunications Specialist (Voice/Data) I-III
Location: New York

Title

Telecommunications Associate (Voice/Data) I-IV / Telecommunications Specialist (Voice/Data) I-III

Description

JOB INFORMATION:

Title

Telecommunications Associate (Voice/Data) I-IV / Telecommunications Specialist (Voice/Data) I-III

Authority

OA

Department

Subways

Division/Unit

Electronics Maintenance (EMD) / Telecommunications (TELECOM)

Location

East New York, Brooklyn.

Hours

8:00 AM – 4:00 PM

Reporting Manager (if Applicable)

Superintendent

Deadline (if Applicable)

Open until filled

Compensation
  • MaBSTOA – TWU L100

Telecommunications Associate I (Voice): $52,732 - $79,708

Telecommunications Associate II (Voice): $73,580 - $95,651

Telecommunications Associate III (Voice): $79,074 - $95,651

Telecommunications Specialist I (Voice): $88,299 - $104,070

Telecommunications Specialist II (Voice): $95,362 - $112,399

Telecommunications Specialist III (Voice): $102,990 - $119,843

  • Selected candidates who are new hires to the MTA will be appointed at the minimum salary of the posted range, in accordance with applicable MTA compensation guidelines and policies.
Position Summary

The Telecommunications Associate in NYCT EMD/RSS performs technical, operational, analytical, and administrative work supporting the installation, testing, operation, maintenance, troubleshooting, and improvement of NYCT telecommunications and electronic systems. The position supports mission-critical radio, CCTV, security, intercom, fiber-optic, network, and related communications systems, participates in engineering and maintenance projects, evaluates contractor and vendor work, performs system inspections and acceptance testing, analyzes equipment and system problems, and prepares technical documentation and reports.

The position may also coordinate projects, work with other NYCT departments and contractors, and provide technical recommendations to management.

Responsibilities

The position is responsible for performing a variety of technical and maintenance activities associated with NYCT electronic hardware and systems. Responsibilities include, but are not limited to, the installation, upgrading, configuration, monitoring, troubleshooting, repair, and maintenance of NYCT radio and security systems and associated equipment. The incumbent will configure, administer, maintain, troubleshoot, and support NYCT security systems, including Lenel and Software House C

  • CURE access control and security management systems;
    Commend intercom and emergency communication systems; LIDS intrusion and security detection systems; CCTV systems; and associated network, computer, and electronic equipment.

The position will also perform fault identification, analysis, diagnostics, and resolution of complex equipment and system problems. Responsibilities include the installation, implementation, configuration, testing, and maintenance of various radio systems and the use of specialized tools, test equipment, analyzers, and diagnostic equipment to evaluate equipment performance and identify system deficiencies. The incumbent will also work closely with equipment manufacturers, contractors, and vendors to review technical documentation, equipment specifications, system configurations, and proposed solutions for new and existing radio and security systems.

Responsibilities will include investigating and resolving complex technical issues involving system hardware, software, communications, and associated equipment.

Additional Responsibilities Include
  • Providing technical support and guidance to NYCT maintenance personnel, user departments, and other organizational units.
  • Serving as a technical liaison between NYCT, equipment manufacturers, contractors, material suppliers, in‑house maintenance groups, and user departments.
  • Providing technical guidance, knowledge transfer, and training to NYCT personnel, as required.
  • Managing and maintaining departmental inventories of security parts, materials, tools, and equipment.
  • Maintaining and updating equipment records, system documentation, configurations, drawings, and related technical information.
  • Developing, reviewing, and maintaining maintenance procedures, technical instructions, and related documentation.
  • Supporting the evaluation, testing, and implementation of new technologies, equipment, and system upgrades.
  • Performing field inspections and technical assessments of radio and security equipment and systems.
  • Analyzing system performance and recommending corrective actions, modifications, upgrades, or other improvements to enhance reliability, maintainability, and…
Position Requirements
10+ Years work experience
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