Territory Manager; Manhattan

Position: Territory Manager (Manhattan)
Location: New York

Job number: 1034

Company: TK Elevator Corporation

Location:

New York, New York, United States

Contract:

Full Time, Permanent Entry level:
Experienced professionals

Work mode:
On Site Job field:
Other Recruiter:
Christie Di Pietro Posted :
Business Who we areTK Elevator (TKE) is a world-leading innovator in vertical transportation and urban mobility. From engineering and installation to maintenance and digital transformation, we support all mobility systems, elevators, escalators, walkways, stairlifts and boarding bridges on any platform, at any time. With digital platforms like AGILE and the IoT platform MAX, we enable smarter, safer urban movement.

With more that 50,000 employees, and 1,000+ global support centers, we are moved by what moves people.

TKE – Move Beyond.

TaskTK Elevator is currently seeking a Territory Manager located in Manhattan, NY.Territory Manager is responsible for account management, maintenance supervision, and program administration for elevator units the in the Manhattan market. This position will be the central customer point of contact as well as the day-to-day manager of field associates that are assigned to service equipment in the area.

ESSENTIAL JOB FUNCTIONS:

Manage account management and service operations for the designated customers and P&LBuild and maintain customer relationships, achieve or exceed service KPIs and objectives, and serve as technical consultant to customers in the assigned territory

Lead the performance of field operations for all service/maintenance projects ensuring all monthly reliability and availability metrics are met Perform field safety audits, jobsite inspections, and develop site safety/logistics plans

Manage successful transition of new installations to service/maintenance contracts

Monitor and manage spare parts inventory and forward planning of frequent wear parts to deliver high uptime

Coordinate with other functional areas in the office to meet customer requirements

Commercially defend the own portfolio assigned and avoid in conjunction with the Service Operations department and Branch Manager.

Prepare, submit, and negotiate repair proposals.

Constantly focus on department KPI’s, assuring that they are in line with the company’s policy.

Regularly visit after-sales clients, keeping a close commercial relationship with them.

Collaborate and coordinate with the technical department: provide the necessary information for allocating material orders to suppliers.

Collaborate and coordinate with the AR Department, support in case needed and (only in a first step) invoicing and money collection activities.

Comply with TKE’s internal Health & Safety norms and when visiting worksites and in all other work activities.

Comply with Anti-Trust and Compliance directives of TKE AG.

EDUCATION & EXPERIENCE:

3+ years field management experience or outside sales experience within the elevator industry preferred

Availability to manage and supervisor field crews that conduct daily maintenance along with overnight and weekends coverage

Develop and maintain strong customer relationships

Ability to work in a highly team-oriented and dynamic environment

Demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers

Need to be self-motivated and able to manage many simultaneous projects and responsibilities

Detail oriented with demonstrated ability to deliver upon specific KPIs and service level agreements

Strong leadership skills, goal-orientated, and self-motivated with strong time management and organizational skills

What makes us special

At TK Elevator, we offer more than just a role, we offer a place to grow, thrive, and make an impact.

Salary range: $144,000 - $179,000. The role offers a car allowance or company vehicle, fuel card, and annual incentive program.

Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered

Medical, dental, and vision coverage

Flexible spending accounts (FSA)
Health savings account (HSA)
Supplemental medical plans

Company-paid short- and long-term disability insurance

Company-paid basic life insurance and AD&DOptional life and AD&D coverage

Optional spouse and dependent life insurance

Identity theft monitoring

Pet insurance

Company-paid Employee Assistance Program (EAP)
Tuition reimbursement
401(k) Retirement Savings Plan with company match:
Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a…