Part-Time Universal Banker Cypress Hills Branch

Part-Time Universal Banker (20 Hours), Cypress Hills Branch

Join Citi as a Part‑Time Universal Banker. The role is an entry‑level position responsible for assisting in the execution of sales, product, and service activities in coordination with the customer service team. The overall objective is to foster relationships with customers to build loyalty and help increase sales to individual consumer clients.

• Assist in basic account opening for existing customers
• Provide service delivery to internal/external customers to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities from service transactions and resolve customer complaints/issues promptly and effectively
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

• 1‑3 years of relevant experience
• Previous retail banking or similar experience required
• Consistently demonstrates clear and concise written and verbal communication skills

• High School diploma or equivalent

Salary for full‑time positions is $50,030.00 – $65,270.00 annually; the hourly rate for part‑time hires is $24.05 – $31.37, prorated based on hours worked. In addition to salary, Citi offers discretionary and formulaic incentive and retention awards. Employees enjoy competitive benefits including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Paid time off includes planned vacation, unplanned sick leave, and paid holidays.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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