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Cafe Shift Lead

Job in New York, New York County, New York, 10261, USA
Listing for: Chelsea Piers
Full Time position
Listed on 2026-01-01
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 19 USD Hourly USD 19.00 HOUR
Job Description & How to Apply Below
Location: New York

1 day ago Be among the first 25 applicants

This range is provided by Chelsea Piers. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$19.00/hr - $19.00/hr

The Opportunity

At Chelsea Piers you will find colleagues who are passionate about what we do. Careers at Chelsea Piers offer unmatched facilities, excellent benefits, and proven career growth opportunities for people who are passionate about transforming the lives of our community through sports, fitness, and event experiences.

Responsibilities

• Maintain and oversee consistent and accurate inventory

• Enforce training documents, SOPs, side-work, and cleaning schedules.

• Hold staff accountable for standards, policies, and non-negotiables.

• Prepare work schedules, if needed, and preparing replacements.

• Identify and implement strategies to attract and retain customers.

• Operate and, if needed, troubleshoot Toast POS system.

• Assist and provide feedback on all marketing programming for the Canteen.

• Understand all departments and necessary point of contacts for all situations.

• Be an expert in all aspects of the Canteen.

Qualifications

• Provide top‑notch customer service to ensure you meet or exceed clients’ expectations.

• Excellent written and verbal skills.

• Excellent inter‑personal skills.

• Training, motivation and retention of Canteen staff.

• Ability to lift 30+ pounds.

• Continuous standing and walking throughout work shift.

• Ability to meet and perform the physical requirements and work effectively in an environment typical of this position.

• Food Handler’s license.

Work Schedule

• Full‑time position

• Must have Wednesday and Thursday availability

• Must have the flexibility to work a non‑traditional schedule – must have weekend, holiday and early morning/midday/late evening weekday availability.

Pay

• 19/hour + Tip

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Management and Manufacturing

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