Artist Relations Coordinator II

Purpose of Role

The Yamaha Artist Relations Group (YARG) supports Yamaha Performing Artists worldwide while leveraging the Yamaha brand through artistic collaborations. We promote Yamaha as the number one music manufacturer in the world through collaboration with internal stakeholders. Artist Relations roles impact YARG with product, events and operational expertise. This role supports activities within the jazz and classical music communities and requires full‑time onsite presence out of Yamaha's Piano Salon in Manhattan, NY.

• Support artist, vendor, and stakeholders' relationships to meet business needs
• Support brand awareness through rapport with artists
• Support data accuracy and reporting
• Ensure timely project delivery and execution of Artist Relations activities/responsibilities
• Support department efficiencies

• Communicate and collaborate with artists and internal stakeholders
• Collect and organize information for reporting
• Assist in organizing event planning
• Coordinate artist support logistics
• Survey and collect relevant Artist updates including social media and PR
• Organize and maintain AR databases, processes, and procedures
• Assist with accommodations, sales, and loans made to artists

• Brand Ambassador – YCA Non marketing:
  Represent the Yamaha brand
• Customer/Artist Problem Resolution:
  Gather information toward appropriate solutions
• Event Management:
  Manage face‑to‑face and virtual events that enable contact between Yamaha and potential customers
• Logistics – YCA:
  Obtain, produce, and distribute materials and products in the proper places and quantities
• Consultative Skills – Artist Relations:
  Alleviate customer pain points and recommend products and services that meet customers' needs
• Project Management – Non PMO:
  Plan, organize, and manage tasks and resources to complete specific projects
• Relationship Building and Maintenance – Artist Relations:
  Quickly connect with prospective artists and maintain relationships

• Yamaha Way (will, integrity, initiative, challenge, commitment)
• Customer Focus
• Values Differences
• Action Oriented
• Communicates Effectively
• Self‑Aware
• Resilience

• Demonstrated success delivering customer service
• Demonstrated attention to detail and organizational skills
• Experience with spreadsheets, word processing programs, and email systems
• Demonstrated success within a fast‑paced environment
• Able to travel domestically up to 25%, including nights and weekends
• Experience with musicians and vendors in specific instrument categories
• Demonstrated success multi‑tasking high‑visibility projects

• Music business or music background, specifically in jazz or classical genres
• CRM database experience
• Bachelor's degree in Music Business or related field
• 2+ years of experience working with regional level artists

• The hiring range for this position is $28.00 – $37.00/hr + bonus. This is the hiring range and does not include the value of benefits. The hiring range does not reflect total earning potential over time.
• Final offers within the posted compensation range are based on qualifications, skills, and experience required for the role.

• Comprehensive benefits package including Medical, Vision, Dental, LTD, Life‑Insurance and 401k with match and automatic contributions
• Performance based bonus program
• Robust employee wellness programs including free music lessons
• Gym and wellness reimbursement program
• Tobacco cessation reward program
• Free concerts from award‑winning artists
• Discounted hotel, travel, entertainment, and other attractions
• Employee product purchase program
• Casual dress
• Vacation, sick‑time and personal floating holidays
• In‑office events such as Bring Your Dog to Work Day, Employee Singing Competitions, Spirit Week and other fun events
• Inclusive and passionate culture

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.