Security Officer

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With gaming, hotel, retail and restaurant positions, you can always find what you’re looking for at del Lago. Previous casino-industry experience is not required, but a friendly, positive attitude is. We’ll provide all the training you’ll need to succeed in your job and grow in your career. Whether it’s the fun of the slots or the excitement you only find at the best gaming tables, del Lago will bring the action you’re looking for.

Our luxurious 205 room hotel with beds more comfy than home, services that make everyone feel like a high roller and spa treatments to soothe and rejuvenate. Wherever you’re coming from, however long you plan to stay, there’s only one destination in the Finger Lakes region that gives you everything you expect, and then some. Join a winning team today at del Lago Resort & Casino

This is a part time position

The Security Officer is responsible to positively impact the safety and security of the company assets to include guests and Team Members while maintaining guest satisfaction and support the casino core values. The position will demonstrate excitement and provide World Class Service by delivering Old-World Hospitality and Charm while enforcing the Responsible Gaming Plan as well as adherence to Internal Control Procedures.

Pay Range: $26.19-$29.10/hour.

The following statements are intended as general illustrations of the work in this class and are not all inclusive.

• Attends daily briefings and meeting, being on time and participating in a positive manner
• Ensures smooth operation of the Security Department through following prescribed policies and procedure as well as adhering and enforcing the Responsible Gaming Plan and complying with Internal Control Policies and Procedures
• Responsible for writing reports in a clear and concise manner noting only factual information without interjection of one’s personal opinion.
• Responds to all non-routine incidents taking appropriate actions and making the proper notifications
• Performs currency transports in accordance with casino procedures
• Maintains a professional appearance
• Communicates with other security personnel via two-way radios, using established "10-codes"
• Ensures quick, fair, and consistent results to customer complaints
• Safeguard property assets
• Responsible to First Aid situations to administer CPR
• Adhere to all aspects of the Anti-Money Laundering (AML) Program and its regulations including, but not limited to, Title 31 Cash Transactions, Suspicious Activity Reporting and Customer Identification requirements
• Ensure the integrity of gambling, banking, count room and cash handling procedures
• Responsible for proper handling of confidential information, reports, incidents, and materials
• Responsible for communication within the department ensuring that information is shared with Team Members
• Responsible for informing Security senior management team of information necessary to the efficient operation of the casino
• Deliver Old-World Hospitality and deliver excitement as well as live the company core values
• Conduct themselves in a gracious, kind, and warm manner that creates a sense of fondness, as well as professional, courteous, and responsive manner, which reflects positively on the company and its core values
• Performs other duties as may be assigned by department and/or company management

Must have ability to:

• Required to regularly walk and work on feet to complete assigned shifts; talk and hear
• Define problems, collect data, establish facts, and draw valid conclusions
• Interprets a variety of technical and mathematical formulas
• Interprets and follows through on a variety of instructions furnished in written,…