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Players Club Representative

Job in Town of Hamburg, Erie County, New York, USA
Listing for: Hamburg Gaming
Full Time position
Listed on 2026-10-14
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep, Casino & Gaming
Salary/Wage Range or Industry Benchmark: 16 USD Hourly USD 16.00 HOUR
Job Description & How to Apply Below
Location: Town of Hamburg

The opportunity

Delaware North Gaming is searching for apart-time Player Club Representative to join our team at Hamburg Gaming in Hamburg, New York. As a Player Club Representative, you will be responsible for assisting guests in all Player Rewards Program transactions in a friendly and professional manner.

Pay

$16.00 – $16.00 / hour

Information on our comprehensive benefits package can be found at

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

  • Weekly pay
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?
  • Provide information, cards, promotional items, and other rewards to program members
  • Update and enter member information into the database
  • Assist with the execution of games, contests, drawings, and give-aways
  • Maintain strict confidential guidelines in all customer interactions and records
  • Utilize active listening skills to defuse emotionally charged situations
More about you
  • No experience or diploma required
  • Ability to obtain and maintain a state gaming license required

    Basic computer skills including word processing, spreadsheets, database and point-of-sale system preferred
  • Ability to work evenings, weekends, holidays, and special events
Physical requirements
  • Standing for extended periods of time
  • Ability to lift up to 30 pounds
Shift details

Evenings
Evenings as needed
Weekends
Every weekend
8hr shift
Weekdays as needed
Holidays

Source:
Hospitality Online

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