Entertainment & Gaming, Customer Service Rep

Opportunities Overview

Our 86‑year‑old company is building a team to prepare for the next decade of project partnering services. We are looking for skilled and dedicated talent to fill key roles in multiple areas.

• You enjoy serving others as we would like to be served.
• You enjoy making the best even better.
• You enjoy making a difference in your community.
• You enjoy helping others.
• You enjoy working in teams.
• You're skilled in what we do.

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Employee discounts
• Health insurance
• Paid time off
• Training & development

• Inside Sales:
  Lumber & Building Materials
• Trades:
  Carpentry, Plumbing & Electric
• Estimating, Drafting & Design:
  Wood Construction
• Kitchen and Bath Design
• Paint & Flooring Sales
• Equipment Rental & Repair

• Provide exceptional customer service by assisting customers both on premises and by phone, addressing inquiries and guiding them to appropriate merchandise and solutions.
• Provide project solutions and complementary product suggestions to enhance customer projects.
• Assist customers with basic product as well as advanced project solution needs.
• Demonstrate a commitment to continuous learning by staying informed about new products, services, and vendor offerings to improve the overall customer experience.
• Share observations and ideas for improvements to be made in meeting our customer service objectives.
• Perform as part of a team which maintains a reputation for dependable customer service.

• Experience in one or more of the noted areas, or similar.
• A proven track record of performing with energy, positivity, and problem‑solving tenacity.
• A goal‑oriented performer with a strong drive for continued self‑development.
• Ability to take ownership and manage situations to positive conclusions.
• Staying positive.

• Continual growth for company and self.
• Making good better and better the best.
• Cultivating satisfied repeat customers.
• Maintaining customer satisfaction through strong service.
• Becoming a trusted problem‑solving project resource among customers of the business.
• Continually expanding knowledge across product categories.
• Becoming a versatile team member, able to help in other areas when needed.