Front Desk Attendant

Front Desk Attendant – First Service Residential

Join to apply for the Front Desk Attendant role at First Service Residential.

Base pay: $20.00/hr.

As a Front Desk Associate, you’ll work independently without direct supervision. You should possess strong communication, telephone, and customer service skills, be detail-oriented, and able to multitask. Your responsibilities include meeting and greeting residents, checking guests and service providers in/out, understanding and reacting to emergency response procedures, monitoring electronic security control systems, and accurately maintaining daily logs, records and forms.

• Demonstrate excellent customer service, communication, and time management skills.
• Monitor the Emergency Response System.
• Greet and direct residents, guests, and invitees.
• Monitor and control electronic security control systems.
• Respond to emergency situations in a timely and efficient manner.
• Monitor and control access to the building.
• Maintain daily logs, records, and forms.
• Resolve and follow up on all complaints/issues.
• Maintain a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on‑site property manager.
• Follow safety procedures and maintain a safe work environment.
• Other duties as required.

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two (2) to three (3) years of business experience preferred.
• Computer literacy; command of information system hardware/software preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.

• Ability to lift 30–50 lbs.
• Work in an upright standing or sitting position for long periods.
• Handle, finger, grasp, and lift objects and packages.
• Reach with hands and arms.
• Communicate, receive, and exchange ideas and information by spoken and written word.
• Navigate the property/building quickly and safely as required.
• Complete all required forms.
• Work extended hours and weekends as necessary.
• Respond to emergencies promptly.

Flexible.

As a full‑time non‑exempt associate, you are eligible for a comprehensive benefits package that includes multiple medical plans, dental, vision, time‑ benefits, paid holidays, and a 401(k) with company match. Occasional travel may be required for training and company events.

$20 per hour.

The information in this description indicates the general nature and level of work performed by employees in this classification. It is not a complete job description; management can assign or reassign schedules, duties, and responsibilities at any time.

We may utilize an AEDT in connection with the assessment or evaluation of candidates. The AEDT assists in objectively evaluating candidate qualifications based on job-related characteristics.

Candidates seeking an alternative selection process or a reasonable accommodation may contact national

NYC residents can request AEDT information at national We will respond within 30 days in accordance with Local Law 144.

Full‑time, Entry Level.