Director, Customer Service Rep, Entertainment & Gaming

Major Broadway theatre owner-operator seeking up to two (2) enthusiastic, reliable, and personable individuals with a friendly demeanor, strong communication, and superior customer service skills to join the Front of House team as Director for the Minskoff Theatre. Applicants must be able to work a flexible schedule including Wednesday matinees, nights, weekends, and holidays. The ideal candidates for these positions will have a very strong work-ethic, a minimum of one (1) year prior experience working as an Usher or serving in a customer service environment, and the ability to work as a team player.

Preferred experience includes prior experience as a Director or Ticket Taker in a Broadway Theatre.

This role is a key member of our team in fulfilling our mission to create a magical Broadway theatre experience for both patrons and producers. Job duties include assisting patrons with navigation around the auditorium and direction to seats.

The Nederlander Organization is committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. We strive to foster a welcoming work environment where everyone belongs and is valued for their unique contributions.

The Nederlander Organization supports and champions the advancement of all artists, creative teams, audiences, and our employees. We are committed to creating a vibrant community where everyone is welcomed.

Majority of work hours will occur in the evening, with Wednesday, Saturday, and Sunday afternoon shifts available, depending on performance schedule. The ability to work a flexible schedule, including nights, weekends, and holidays is preferred. Hours areon a substitute basis with no minimum hour guarantee.

Benefits and pay as governed by the Collective Bargaining Agreement held with Local 306. Successful applicants will be required to make application to the union within 30 days of start.

Base pay: $107.22 per 4.5 hour performance shift.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.