Assistant Associate, Business Leadership - Ticketing – Momentum , NY

Hybrid:

Type

Locations New York, New York, United States of America

Time type:
Full time

Agency:
Momentum

Job Function:
Account Management and Growth

Job Subfunction:
Account Management

We are seeking a highly organized and detail-oriented Assistant Account Executive to join our Ticketing and Communications team within the Entertainment Access division for a high-profile client. This role will support the project management and execution of client entertainment initiatives across Arts & Theater, Music, Sports and Premium events.

• Assist in the coordination and execution of ticketing and servicing projects across various entertainment verticals.
• Collaborate with broader entertainment teams on ticketing-related tasks, including ticket tracking (counts and gross revenue), researching ticketing platforms, gathering ticketing links, and ensuring accurate branding and purchase paths.
• Provide on-site event support by managing guest lists and assisting with ticketing platform programming as needed to ensure seamless guest experience.
• Schedule and document meetings related to ticketing and servicing initiatives.
• Liaise with venue partners to set up ticket offers and audit ticketing platforms to ensure accuracy and optimal performance.
• Support the client concierge program by managing ticket requests, tracking payments, and preparing clients for presales and events through weekly updates.
• Translate venue seating maps into Excel-based tracking documents.
• Manage multiple projects simultaneously while maintaining exceptional attention to detail and organization.
• Work with the Analytics team to ensure the timely and accurate delivery of reporting.
• Assist in maintaining compliance by proofreading the Entertainment Newsletter and website, testing links, and monitoring inventory.
• Provide occasional support to the Communications team, including assisting with programming the bi-weekly entertainment newsletter using Salesforce tools and platforms.
• Thrive in a fast-paced environment while managing tight deadlines and maintaining composure.
• Monitor industry trends and innovations and assist with program research and reporting as needed.
• Develop a thorough understanding of the agency's offerings, mission, and vision.
• Demonstrate and uphold Momentum's values.
• Perform other duties as assigned.

• 1–2 years of experience in entertainment, ticketing, marketing, or account support preferred.
• Familiar with industry ticketing platforms.
• Strong organizational, communication, and multitasking skills.
• Proficiency in Microsoft office series (such as Excel, PowerPoint) and a comfort level with learning new ticketing systems and platforms.
• Strong editing and proofreading skills a plus.
• Comfortable working in a fast-paced environment with cross-functional teams.
• Ability to work collaboratively with internal teams and external partners.
• Detail-oriented with an ability to handle shifting priorities and deadlines
• Solid communication skills – written and verbal
• Passion for the Arts, Theater, Broadway and Music and Entertainment
• Self-motivated, enthusiastic, resourceful and solution-oriented
• Polished, professional demeanor
• You’re a quick learner and you play well with others, of all kinds

The salary range for this position is $50,000 - $55,000. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; location and region; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience,…