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Coordinator, Catalog Efficiency
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-10-17
Listing for:
Universal Music Group
Full Time
position Listed on 2026-10-17
Job specializations:
-
Entertainment & Gaming
Customer Service Rep, Music & Audio Production
Job Description & How to Apply Below
Location: New York
## Coordinator, Catalog Efficiency Apply:
New York, New York:
Nashville, Tennessee:
Full time:
Posted Today:
UMG-27795
We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.
##
** How We Lead:
** The Catalog Efficiency Coordinator ensures client catalogs move accurately and efficiently through Songtrust’s publishing systems. This role identifies catalog bottlenecks, resolves metadata or system issues, and collaborates across teams to maintain transparency and accuracy throughout Songtrust’s catalog workflows.
##
** How You'll Create:
*** Monitor and review new and existing Users, Songwriters, and Songs to identify where catalogs may be stalled between systems.
* Identify and follow up on clients failing the Letter of Direction (LOD) process to ensure completion of songwriter information.
* Collaborate with Product and Engineering to report and help resolve recurring system malfunctions, automation errors, or data inconsistencies.
* Review weekly Music Maestro automation errors and coordinate with internal teams to resolve failed song processing.
* Analyze terminated accounts where works remain active to ensure proper catalog cleanup and reconciliation.
* Conduct periodic reviews to identify and address duplicate works, claims, and client records across systems.
* Monitor and investigate RMP ETL errors, ensuring songs successfully process for delivery.
* Review RMP catalog for songs failing to reach the CWR process, documenting issues and recommending improvements.
* Provide regular insights on catalog flow and partner with teams to enhance metadata accuracy and system efficiency.##
** Bring Your Vibe:
*** 1–3 years of experience in music publishing operations, metadata management, or music data analysis
* Strong analytical and problem-solving skills with high attention to detail.
* Familiarity with music publishing systems, metadata standards (ISWC, ISRC, IPI), and CWR delivery processes.
* Excellent communication and collaboration skills.
* Proficiency in Excel, data tracking tools, and workflow management platforms
* Ability to manage multiple catalog and data review workflows simultaneously in a fast-paced environment.
** Perks Playlist:
** Join an entrepreneurial, global organization where authenticity, boldness, creativity, connection, drive, and insight aren’t just values—they’re how we work every day. Here are some of the ways we support you along the way (and just a few of the benefits we offer):
* Comprehensive medical, dental, and vision coverage
* Including 100% coverage for out-patient in-network mental health services
* Fertility coverage for eligible medical plan participants
* Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
* Student Loan Repayment Assistance and Tuition Reimbursement
* ** 401(k) with 100% immediate vesting
** on the first 5% of your contributions, plus an additional UMG contributionA variety of ways to prioritize much-needed time away from work including:
* Flexible Paid Time Off (PTO) for exempt employees
* 3-weeks PTO for non-exempt employees
* 2-weeks paid Winter Break
* 10 Company Holidays (including Juneteenth and Wellbeing Day)
* Summer Fridays (between Memorial Day and Labor Day)
* Generous paid parental leave for every type of parent
Check…
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