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Head of Park Operations & Guest Experience

Job in New York, New York County, New York, 10261, USA
Listing for: Merlin Entertainments
Full Time position
Listed on 2026-10-18
Job specializations:
  • Entertainment & Gaming
    Event Management & Planning, Resort/Retreat
  • Hospitality / Hotel / Catering
    Event Management & Planning, Resort/Retreat
Salary/Wage Range or Industry Benchmark: 60000 - 81000 USD Yearly USD 60000.00 81000.00 YEAR
Job Description & How to Apply Below
Location: New York

Merlin Entertainments in New York is seeking a Senior Park Operations Manager to supervise day-to-day park operations, ensure safety, and maintain brand standards while delivering exceptional guest experiences.

Reporting to the Director of Operations and Experience, you will lead operational teams, manage incidents, coordinate with resort departments, and drive improvements to ride performance and guest service during the peak season.

As a Head of Park Operations & Guest Experience, you will play an important part at Merlin Entertainments in New York, NY, United States.

This opportunity is for the Head of Park Operations & Guest Experience role at Merlin Entertainments.

We are seeking a motivated Head of Park Operations & Guest Experience to join Merlin Entertainments in New York, NY, United States.

Consider building your career as a Head of Park Operations & Guest Experience at Merlin Entertainments.

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