Assistant Manager

Experience: Movie Theater or Arts Venue Management: 2 years (Required)

Assemble Cinemas will reopen the Manhasset Cinemas — a historic 1936 three-screen cinema in Manhasset, New York — this fall. The venue will present first-run and curated repertory programming alongside an elevated concession experience.

The Assistant Manager supports the Theater Manager in the day-to-day operation of the theater and in delivering an exceptional guest experience across all screenings, private events, and community programming. This position provides hands-on shift leadership across front-of-house operations, guest services, staffing, concessions, box office, facility readiness, and event execution. The Assistant Manager serves as manager on duty when scheduled, ensuring that staff are prepared, assigned responsibilities are completed, and screenings and events operate smoothly.

We are seeking a personable, hands-on leader — someone willing to clean, run concessions, and work the floor as needed. No role on this team is above any task, and the Assistant Manager leads by example.

Prior supervisory experience in a theater, event venue, or comparable hospitality operation is preferred for this role.

Reports to: Theater Manager |
Supervises: Theater staff

• Support the day-to-day operation of the theater, ensuring a safe, welcoming, and well-maintained environment for guests, staff, and community partners
• Serve as manager on duty when assigned, direct shift activities, resolve routine operational issues, and exercise sound judgment regarding matters requiring escalation to the Theater Manager
• Implement established operating procedures and recommend improvements to efficiency, communication, and the overall guest experience
• Complete and verify opening and closing procedures, ensuring that the theater is ready for guests and properly secured at the end of the day
• Monitor daily operations to ensure all screenings and events begin on schedule and operate smoothly

• Coordinate guest services, concessions, box office and ticketing, usher operations, and lobby coverage during assigned shifts
• Maintain exceptional customer service and presentation standards throughout the venue
• Respond to guest concerns and service issues, resolving situations professionally and providing appropriate service recovery within delegated authority
• Work directly in the box office, concession stand, and auditoriums as staffing and operational needs require
• Assist guests with seating, accessibility services, and general theater information

• Maintain concession readiness, product availability, cleanliness, and service quality throughout each shift
• Assist with deliveries, stocking, inventory counts, and accurate recording of waste, shortages, and product discrepancies
• Monitor stock levels and communicate replenishment needs to the Theater Manager or Operations Manager
• Follow established procedures for food preparation, product storage, rotation, expiration dates, and food safety
• Support beer and wine service upon licensure and completion of required training
• Assign shift responsibilities, coordinate breaks and staff coverage, and verify completion of service, opening, closing, and cleaning duties
• Assist with onboarding, training, and developing theater staff
• Provide ongoing coaching and feedback on guest service, operating procedures, and workplace expectations
• Maintain a collaborative, accountable, and service-oriented workplace culture
• Communicate attendance, performance, and employee concerns to the Theater Manager and support follow-through as directed

• Supervise ticketing and…