Tour Operations Lead — VIP & Guest Experience
Listed on 2026-10-21
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Entertainment & Gaming
Event Management & Planning
Madison Square Garden Entertainment Corp. in New York, NY, seeks a Tour Senior Supervisor to oversee the venue tours at Radio City Music Hall. You will run daily routes, staff schedules, and ensure memorable experiences for guests.
You will lead tour guides with training and coaching, collaborate with multiple departments, and support scheduling, accessibility needs, and real-time issue resolution. This is a full-time, on-site role with a focus on guest satisfaction.
Our organisation is growing, and we are hiring a Tour Operations Lead — VIP & Guest Experience in New York, NY, United States.
This opportunity is for the Tour Operations Lead — VIP & Guest Experience role at MSG Entertainment Holdings, LLC.
We are seeking a motivated Tour Operations Lead — VIP & Guest Experience to join MSG Entertainment Holdings, LLC in New York, NY, United States.
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