Venue & Rentals Manager – Rattlestick Theater , NY Admin, Finance & HR

Rattlestick Theater is seeking a Venue & Rentals Manager for the newly renovated Rattlestick at the Terrence McNally Theater. Reporting to the Managing Director and working under the leadership of Artistic Director Will Davis, the Venue & Facilities Manager will oversee the day-to-day operations, management, and rental coordination of Rattlestick’s theatrical space. This highly collaborative, hands-on role includes administrative, logistical, and creative responsibilities across both front- and back-of-house.

The ideal candidate is organized, proactive, and solutions-oriented. The ideal candidate will bring a strong sense of ownership, excellent judgment, and a willingness to jump in wherever needed. This role offers meaningful opportunities for professional development, collaboration, and growth within Rattlestick as the organization enters an exciting new chapter in its newly renovated home.

Responsibilities encompass both external, public-facing coordination and internal institutional management.

• serving as the primary point of contact for prospective renters, conducting space tours and managing communications regarding rental rates, availability, and booking inquiries.
• ensuring theater readiness for all performances, events, and rehearsals while coordinating venue operations and resolving issues across artistic, production, administrative, facilities, and external teams;
• assisting the Managing Director with facilities planning, budgeting, and long-term maintenance needs;
• ensuring compliance with applicable health and safety regulations, fire codes, accessibility requirements, and emergency procedures; maintaining emergency plans and serving as a primary point person during building-related emergencies and incidents;
• coordinating required inspections, permits, certifications, and staff safety training; collaborating across the organization to support Rattlestick’s programs, events, and overall operations;

• overseeing the day-to-day operations of Rattlestick’s theater, lobby, offices, and other venue spaces;
• managing venue supplies, equipment, furniture, storage, and inventory systems;
• developing and maintaining venue policies, procedures, schedules, and operational systems;
• working closely with Audience Services and front-of-house staff to support a safe, welcoming, and accessible audience experience;
• overseeing the condition, maintenance, and functionality of the theater and its facilities, including coordinating repairs, inspections, service calls, and preventative maintenance;
• coordinating venue schedules, building access, rehearsals, performances, load-ins/load-outs, rentals, and special events.

• Experience in venue management, theater operations, facilities management, production management, or a related field; as well as experience or interest in customer service.
• Ability to analyze and solve problems across a wide range of issues and circumstances.
• Strong organizational skills and the ability to prioritize and manage multiple tasks and competing deadlines.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and the ability to work effectively with artists, staff, vendors, audiences, and a wide range of external partners.
• Sound judgment, discretion, diplomacy, curiosity, and tact.
• A proactive, hands-on approach and the ability to take ownership of projects from start to finish.
• Ability to remain calm and resourceful in high-pressure or unexpected situations.
• Familiarity with Google Workspace.
• Current Fire Guard certification, or willingness to obtain certification.
• A commitment to fostering a culture of belonging and actively engaging with Rattlestick’s principles of…