Supervisor, Accounts Receivable

Cooper Vision, a division of Cooper Companies (NASDAQ:

COO), is one of the world’s leading manufacturers of soft contact lenses. The Company produces a full array of daily disposable, two‑week and monthly contact lenses, all featuring advanced materials and optics. Cooper Vision has a strong heritage of solving the toughest vision challenges such as astigmatism, presbyopia and childhood myopia; and offers the most complete collection of spherical, toric and multifocal products available.

Through a combination of innovative products and focused practitioner support, the company brings a refreshing perspective to the marketplace, creating real advantages for customers and wearers.

Responsible for overseeing the daily Accounts Receivable function; collections, processing payments, cash postings, billing adjustments, and daily cash balancing. Ensures CVI is SOX compliant for day‑to‑day function. Ensures all roles are compliant and align with the Cooper Vision values. Supervise and provide positive direction, guidance, and leadership to direct reports for effective operations and teamwork. Participate in process improvement initiatives.

• Coordinates the workflow of the AR team including volume and division of duties.
• Supervises, coaches and develops AR staff daily to include employee performance assessments, tracking performance and preparing annual reviews. Identifies and addresses development opportunities for individuals and recognizes successes.
• Processes sales adjustments and credits, ensuring all are approved per department and company policies.
• Processes customer payments and account adjustments in a timely manner.
• Researches and resolves unapplied cash receipts.
• Fulfills customer requests for billing and document information.
• Supports the AR Specialists as a second‑tier escalation point.
• Responsible for all Eyecare Practitioner accounts by ensuring payments are made in a timely manner and keeping accounts current; builds strong customer relationships to ensure consistent cash flow.
• Ensures on‑time issuance of customer monthly statements.
• Responsible for all cash postings in applicable ERP. Troubleshoots system issues in case of an imbalance.
• Develops procedures related to changes in business (new products, acquisitions, ERP upgrades, etc.).
• Responsible for supporting system(s) testing, troubleshooting, upgrades, etc.
• Other duties as assigned.

• Understands ERP systems. Familiarity with accounts receivable module for BAAN, Oracle, Microsoft Dynamics 365, and Epicor.
• Understands basic accounting/banking.
• Ability to communicate and work collaboratively.
• Intermediate skill in the use of Excel, Word and PowerPoint. Advanced preferred.
• Good planning and organizational skills to manage multiple and competing priorities.
• Strong team player with demonstrated ability to lead and influence.
• Demonstrates great attention to detail; must be well‑organized.

• Normal office environment.

• 2 years accounts receivable experience required.
• 1–2 years supervisory experience required.
• Experience with ERP systems.

• Associates degree; or an equivalent combination of education and experience.
• Bachelors’ degree preferred.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.