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Billing & Commissions Analyst

Job in City of Syracuse, New York, USA
Listing for: SmartestEnergy
Full Time position
Listed on 2025-12-09
Job specializations:
  • Finance & Banking
    Financial Analyst, Accounts Receivable/ Collections, Accounting & Finance, Financial Consultant
  • Business
    Financial Analyst, Accounts Receivable/ Collections
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: City of Syracuse

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The future of energy is digitized, decarbonized and localized. At Smartest Energy, we need revolutionary thinkers to help our customers make the most of this new landscape, thinking differently to find smart solutions to complex problems.

Formed in 2001, we’re an agile business driven by entrepreneurial thinking. As a subsidiary of the Marubeni Corporation, we also have strong investment and infrastructure behind us. We operate three offices in the US, three in the UK and one in Australia, with further expansion planned for 2026 and beyond—offering global career opportunities for you to explore new markets.

When you join our team, you will have the opportunity to contribute and make an impact every single day.

Overview

The principal role of the Billing & Commissions Analyst is to support the monthly invoicing of our retail customers and to ensure the accurate and timely processing of all broker commissions. The position will also be responsible for daily billing processes, verifying customer rates, and assisting with product setup within the billing system. The analyst will play a part in maintaining strong relationships with our valued partners.

The Billing Analyst will be one of the primary users of Smartest Energy’s Billing System and Salesforce CRM.

Key Responsibilities
  • Manage end-to-end commission processing, coordinating deadlines and ensuring timely payments for all residual, upfront, and true‑up disbursements.
  • Ensure payment accuracy by performing detailed analysis of billing summaries, verifying account numbers, tracking special payment terms, and managing rejections.
  • Maintain billing curves and components within the Billing system.
  • Perform calculations within Billing models and systems to generate accurate customer rates.
  • Assist with setup of complex products within the Billing system.
  • Generate customer invoices and review for accuracy.
  • Coordinate with Sales and Account Management to ensure products are set up correctly.
  • Review exception reports and make corrections as needed.
Required Qualifications
  • Minimum of 1-2 years of Billing and/or Accounts Receivable experience.
  • Experience accurately calculating Broker commissions.
  • Proven experience collaborating internally and externally to support strong broker relationships.
  • Minimum of 1-2 years’ experience working in Retail Energy and/or Billing experience preferred.
  • Proven experience in commission processing and demonstrating strong analytical and problem‑solving abilities.
  • Knowledge of Utility Billing programs and EDI preferred.
  • Understanding of Billing functions and/or Accounts Receivable.
  • Proficient in MS Office (especially Excel).
  • Excellent attention to detail, overall work ethic & commitment to continuous improvement.
  • Strong ability to work collaboratively within and across teams.
  • Solution oriented and committed to success, with a continuous improvement mindset.
  • Ability to work under tight time constraints and pressure.
  • Strong organization and time‑management skills with an ability to prioritize tasks effectively and efficiently.
Diversity & Inclusion

Celebrating our inclusive and diverse culture is core to what we do. We value everybody irrespective of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, and genetic information (including family medical history). EOE.

We are committed to the full inclusion of all qualified individuals. As such, if a reasonable accommodation is needed to participate in the job application or interview process, please reach out to the HR & People Team via email  so we can discuss with you further.

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