Senior Associate, Client Onboarding​/Transitions​/Conversions​/KYC

Senior Associate, Client Onboarding/Transitions/Conversions/KYC

BNY invites you to apply for the Senior Associate, Client Onboarding/Transitions/Conversions/KYC role. This position is located in New York, NY.

At BNY, our culture enables employees’ growth and success, harnessing cutting‑edge AI and breakthrough technologies to collaborate with clients and drive transformative solutions that redefine industries and uplift communities worldwide.

• Under minimal direction, onboard clients into the system, open and close accounts, and handle transitions and conversions to the system.
• Serve as an advisor to clients as they onboard/transition/convert to/from organization products and solutions.
• Obtain and review the appropriate documentation and reference data and ensure regulatory aspects of AML and KYC are completed prior to opening accounts.
• Ensure all SLAs are met.
• Prepare clients for entering new accounts by explaining and articulating the level of documentation required, regulations, complexities in the market and market expectations.
• Work directly with clients to open new accounts once due diligence on KYC and AML has been completed and collaborate with client and internal parties around asset events.
• Close off accounts by first checking for any pending activity or balances remaining in the account.
• Work directly with clients to access documentation requirements and reference data.
• May be responsible for onsite client support and training to assist with documentation, quality review and submission of documents.
• Ensure application form is received, and tax documentation is received from the investor.
• Review documents and coordinate with all internal support groups, business managers, and external parties to ensure documents meet certain compliance requirements.
• Lead project management activities for onboarding/transitions/conversions such as reporting, planning, issue‑/risk tracking, scheduling, effort estimation, day‑to‑day tracking, and other project documentation preparation.
• Ensure client receives all necessary training or conducts the training themselves.
• Identify significant gaps or quality issues in transition processes and make recommendations for improvement.
• Maintain a book of clients and ensure that client activity on an account is maintained once an account is opened.
• Support complex conversion activities related to a mix of complex institutional client relationships requiring in‑depth understanding of custody and accounting processing activities.
• Complete an accurate conversion of data on financial statements for daily, weekly, or monthly valuation clients.
• Support and review control reports to effectively mitigate risks and resolve problems that arise during the conversion process.
• Marshal firm‑wide resources (product, technology, marketing, compliance, teams, etc.) to ensure client needs are being addressed.
• Ensure onboarding/transition/conversion activities meet all compliance, legal and regulatory requirements.
• May facilitate legal negotiation or document review.
• Participate in UAT, onboarding and fault resolution.
• Be responsible for the overall success of moderately sized or complex transitions, ensuring client satisfaction through the monitoring of project quality and efficiency and management of the direct client experience.
• No direct reports.
• Act as a Team Lead and provide guidance to less experienced colleagues.
• Allocate work to and monitor the work quality of others assigned to the client.
• Suggest process improvements based on post‑mortem transition analysis.
• May have people‑management responsibilities in some geographies.
• Be responsible for complex, mature and/or global clients or more complex platforms.
• Contribute to the achievement of team and area objectives.

• Bachelor's degree or the equivalent combination of education and experience is required.
• Advanced/graduate degree preferred.
• 5–7 years of total work experience preferred.
• Experience in securities, financial services or client‑facing or project management roles preferred.
• Applicable local/regional licenses or certifications as required by the business.

The base salary for this position is expected to be between $70,000 and $120,000 per year at the commencement of employment. Base salary will be determined on an individualized basis and is only part of the total compensation package, which may include commission earnings, discretionary bonuses, short‑ and long‑term incentive packages, and company‑sponsored benefit programs. This position is at‑will, and the Company reserves the right to modify base salary and other compensation at any time.

Associate

Full‑time

Administrative

BNY is an Equal Employment Opportunity/Affirmative Action Employer – Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.