Associate, Securitized Products, Trade Desk Support

Overview

We’re looking for an experienced trade support professional to join our Securitized Products Trade Desk Support team. Experience with Securitized Products preferred. Securitized Products include ABS, CLO, CMO, CMBS, Project Loans, RMBS, SBA Loans, TBAs, as well as hedges including Futures, Swaps, Options, etc. Prior experience with Bloomberg TOMS & ICI Impact preferrable. This role will help support the trading of Securitized Products and their hedges from post‑execution through settlement, which would entail trade booking, reconciliations, reporting, and issue‑resolution.

We’re looking for a motivated self‑starter with analytical and problem‑solving skills.

• Provides advice and guidance to assigned business/group on implementation of solutions.

• Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.

• Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.

• Helps determine business priorities and best sequence for execution of business/group strategy.

• Communicates with internal business partners and external customers to respond to standard and non‑standard inquiries.

• Monitors and tracks performance, and addresses any issues.

• Breaks down strategic problems, and analyses data and information to provide insights and recommendation.

• Gathers and formats data into regular and ad‑hoc reports, and dashboards.

• Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.

• Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.

• Provides input into the planning and implementation of operational programs.

• May assist with activities such as coordination and scheduling of work, resource forecasting, workflow and activities of the team, including assigning work, periodically reviewing output, providing input to employee performance reviews, quality control, training, team coaching and guidance, operations research and problem resolution.

• Fulfills routine and frequently non‑routine transactions, internal business partner and/or external customer inquiries/requests, and/or audit/reconciliation activities.

• Analyzes and resolves complex issues efficiently and effectively in accordance with Bank and industry standards.

• Acts as primary back‑up to team members and as back‑up to the manager.

• Evaluates circumstances requiring exceptions and engages senior management for resolution where required.

• Resolves standard and relatively straightforward issues, referring non‑routine issues to more senior team members and/or manager.

• Identifies business needs, designs/develops tools and training programs; may include delivery of training to audiences.

• May act as the day‑to‑day contact for vendors; supports the implementation, maintenance, and sustainment of vendor solutions.

• Provides input and analysis into the continuous improvement of business processes and procedures and participates in the planning, testing and implementation of projects and new/ revised products/services or processes as required.

• Follows documented policies and procedures to execute day‑to‑day transactions, activities, processes and ensure all Service Level Agreements (SLAs) are met; checks and reconciles information and documentation to ensure accuracy and completeness.

• Analyzes data and information to provide insights and recommendations.

• Identifies and analyzes issues and problems, and resolves discrepancies in a timely manner; deals with clients directly to resolve trade issues and/or escalates as required.

• Communicates and collaborates with internal and external stakeholders in order to deliver on business objectives.

• Develops and maintains effective relationships with internal & external stakeholders to execute work and fulfill service delivery expectations.

• Collaborates in development/implementation of new processes/systems…