Collections Specialist III - Equity

Position: Collections Specialist III - Home Equity
Location: New York

Collections Specialist III - Home Equity page is loaded## Collections Specialist III - Home Equityremote type:
Hybrid Position locations:
Getzville, NYtime type:
Full time posted on:
Posted Todayjob requisition :
R82013#
** Overview:
** Manages complex accounts with the following areas of specialization:
Foreclosure, Bankruptcy, REO/Property Preservation, Repossession, Remarketing, Legal Liaison or Post Charge Off Collections.## ##
** Primary
* * Responsibilities**:
*** Initiate contact with consumer borrowers that are in the mid to late stages of delinquency; assess the prospect of repayment, and arranging repayment schedules or other solutions such as:
Loan Workout, Alternative Lending, Consumer Credit Counseling Services, Reages, or Extensions.
* Initiate contact with customers’ attorneys and Bankruptcy trustees.
* Investigate and conduct skip tracing as required.
* Submit recommendations for account placement with third party collection agencies, attorneys, brokers, and property preservation firms.
* Initiate direct contact with borrowers (consumer, mortgage, deposit overdraft, business banking), assessing the prospect of repayment, arranging repayment schedules or other solutions.
* Contact business partners and vendors to ensure services provided are meeting predetermined service level agreements.
* Participate in loss prevention by employing advanced strategies that provide adequate protection for M&T with respect to its interest in the collateral securing the loan, while maximizing the cost containment opportunities.
* Review collateral condition and establish asset value. Negotiate sale with prospective buyers and conclude sales transaction with limited oversight.
* Develop an understanding of the business and its functions, processes and operations.
* Keep abreast of business and market trends that may affect business department.
* Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
* Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
* Promote an environment that supports belonging and reflects the M&T Bank brand.
* Complete other related duties as assigned.##
** Scope of Responsibilities:
** This position works under general supervision and has autonomy when performing  addition, this position does have the authority to waive late fees, within guidelines.##
** Education and Experience

Required:

** A combined minimum of 3 years’ higher education and/or work experience including a minimum of 1 year experience in customer service, customer-facing, collections, call center or sales.

Experience with word processing, spreadsheet and presentation software.

Detail oriented.

Strong verbal and written communication skills.##
** Education and

Experience Preferred:
** Knowledge of M&T Bank systems.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.#
** Location
* * Getzville, New York, United States of America Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one:
** make a difference in people’s lives and uplift the communities we serve**. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers.

We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution.
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