Commercial Operations Support Officer
Job in
New York, New York County, New York, 10002, USA
Listed on 2026-10-08
Listing for:
Bank of Hope
Full Time
position Listed on 2026-10-08
Job specializations:
-
Finance & Banking
Banking Operations, Commercial Banking, Bank Customer Service, Banking & Finance
Job Description & How to Apply Below
The Commercial Operations Support Officer will play a crucial role in supporting the Commercial Service Officers (CSOs). Assisting in the delivery of exceptional client experiences. They will collaborate with colleagues and leaders to ensure seamless service experience for Commercial Banking clients.=Provides direct support for internal colleagues based on department needs.
Process account maintenance as requested.
Prepare and process manual transactions as needed.
Respond to service inquiries from clients or Relationship Managers.
Comply with all policies and procedures related to client service activities, reinforcing processes and controls to ensure compliance.
Work with Commercial Servicing Manager, Leads and Officers to bring full complement of Commercial Banking services to their clients.
Process account maintenance as requested.
Reinforce a work environment centered on continuous improvement and service excellence in support of Commercial Banking clients.
Job Qualifications/Requirements Education/Credentials
Minimum Education Level: Bachelor’s Degree (preferably in Finance, Business or Economics)
Prior Experience3+ years experience in commercial banking
Required
Proven track record in delivering high levels of customer service
Must be able to work independently, a motivated and self-directed individual
Technical Skills Strong organizational skills
Excellent communication and interpersonal abilities
Proficient in MS 365 products
Banking regulations and compliance standards
The salary range for this full-time position is $33.65 - $36.06 hourly + bonus + benefits
Salary ranges are determined based on qualifications, level, and location.
Exact compensation may vary based on your skills and experience.
Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.
Job Summary
Requisition Number: COMME
007130
Job Category:
Corporate Banking
Schedule:
Full-Time
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