Transaction Services Representative

The Cash and Trade Proc Rep 5 is an entry level role responsible for processing basic to relatively complex transfers in coordination with the Transaction Services team. The overall objective is to perform moderately complex cash & trade operation tasks, by providing processing assistance for assigned projects.

• Perform cash management operations, such as cash handling, check processing, return items and lock-box operations
• Provide processing assistance for firm payments, receivables, trade transactions, liquidity flows and wholesale card activity
• Aid with processing firm payments, receivables, trade transactions, liquidity flows and wholesale card activity
• Serve as a subject matter expert for User Acceptance Training (UAT) and training initiatives; train new team members and lower level personnel
• Participate in compliance related activities to minimize losses
• Assist with cash & trade operational project needs
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgement regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Perform Quality Assurance for Public Sector Lockbox functions including data enter keying and transactional data.

• 2-4 years of relevant experience
• Demonstrated basic experience in cash management processing and transaction services
• Proficiency with Microsoft Office tools and data entry skills

• High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Hours 9:am - 5:30 pm est Monday
- Friday

Operations
- Transaction Services

Transaction Capture Services

Full time

Getzville New York United States

$41,660.00 - $54,340.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit  Available offerings may vary by jurisdiction, job level, and date of hire.

Please see the requirements listed above.

For complementary skills, please see above and/or contact the recruiter.

Oct 14, 2026

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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