Billing and Collections Manager , NY Finance - Accounting

As the world moves to a mobile-first economy, businesses need to modernize how they acquire, engage with and enable consumers. Prove’s phone-centric identity tokenization and passive cryptographic authentication solutions reduce friction, enhance security and privacy across all digital channels, and accelerate revenues while reducing operating expenses and fraud losses. Over 1,000 enterprise customers use Prove’s platform to process 20 billion customer requests annually across industries, including banking, lending, healthcare, gaming, crypto, e-commerce, marketplaces, and payments.

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Prove is driving the future of digital identity. We are looking for Provers who know how to make an impact. We’re talking self-starting professionals who thrive in a fast-paced environment, process information quickly, and make intelligent decisions. The work is challenging and requires not only smart but natural curiosity and tenacity. Teamwork is also important to us – we work together and play together.

Prove has big plans, and we’re excited about the future. If this sounds like the place for you – come join our team!

Department: Finance / Accounting

Reports To: Chief Accounting Officer

FLSA Status: Exempt

Location: New York, NY (Hybrid)

We are looking for an enthusiastic, proactive, and results-driven Accounts Receivable Manager to direct the daily operations of our billing and collections team! In this role, you will lead daily operational processes to maximize cash flow, minimize bad debt, and resolve client billing disputes smoothly and efficiently. You will supervise team members, set clear team goals and daily priorities, and drive continuous improvement across financial operations in alignment with company policies and frameworks.

• Supervise, train, and mentor the billing and collections team members, cultivating a high-performing, upbeat, and collaborative work environment.
• Establish daily team priorities, set operational performance goals and KPIs (around time and accuracy on billing as well as collection of assigned accounts), and manage work schedules to consistently achieve targets.
• Serve as a supportive advisor to direct reports, providing clear guidance, feedback, and resource management to assist the team in achieving goals and overcoming challenges.

• Ensures timely and accurate billing to Prove’s customers through review of client contracts, following customers PO procedures and submission of invoice and registration information (such as payment details and W9’s) into customer related payment systems (Ariba, Coupa, etc.)
• Overseas the collection process and implements proactive collection strategies to optimize cash flow, lower Days Sales Outstanding (DSO), and minimize past-due aging balances.
• Address and resolve escalated customer billing inquiries and payment discrepancies.
• Assists with review of new customer credit reports for setting adequate credit limits or payment terms.
• Assists with cash flow forecasting from a collection perspective to help the Company with proper deployment of its liquidity.
• Overseas T&E reporting and audit of expenses to ensure compliance with Company policy

• Collaborate cross-functionally across departments to streamline billing workflows, solve interdepartmental challenges, and influence operational policies.
• Evaluate existing team procedures and recommend changes to frameworks to enhance organizational efficiency and service quality.
• Prepare and present weekly AR aging reports, cash flow forecasts, and performance metrics to executive leadership.
• Ensure strict compliance with…