AR Collections Jamaica, NY, Operations
Listed on 2026-10-10
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Finance & Banking
Accounts Receivable/ Collections
Jamaica, NY, USA
013NM0623
We are seeking a Collections team member to contact customers for payment while maintaining diligence in professional correspondence.
responsibilities- Collection calls and/or correspondence in a fast-paced & goal-oriented department
- High volume phone calls to assigned customers and keeping record of client communication
- Provide customer service regarding collection issues
- Review and process account adjustments & resolve customer discrepancies
- Reconcile customer disputes pertaining to payment of outstanding balances
- Responsible for reducing delinquency for assigned accounts
- Collaborate with sales & senior management when necessary to accelerate the process
- Report on the collections process with management and clients
- Weekly reporting to direct supervisor and management
- Distribute monthly delinquency notices
- Other duties as assigned by management
- High school diploma or equivalent
- Good interpersonal and communication skills
- Strong negotiation skills
- Exceptional attention to detail is a must
- Knowledge of billing & collections procedures
- Ability to maintain a professional demeanor in difficult situations
- Ability to perform other tasks and duties as assigned by supervisor
- Working knowledge of Microsoft Office Suite and experience with Outlook & Excel
- Paid time off
All applications will be treated in strict confidentiality and used by our Group of Companies for recruitment purposes only.
Personal information of unsuccessful candidates will be destroyed after 6 months.
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