Member Experience: Loan Servicing Pro; Hybrid
Listed on 2026-10-10
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Finance & Banking
Banking & Finance, Bank Customer Service -
Customer Service/HelpDesk
Banking & Finance, Bank Customer Service
Location: New York
UNFCU is seeking a Loan Servicing Specialist I - Member Experience in New York City to manage member inquiries related to mortgage and consumer loan servicing from inquiry to resolution.
You will handle calls and emails, provide payment histories and payoff documentation, coordinate with vendors, and ensure compliance with BSA/AML, RESPA, CFPB guidelines, while delivering empathetic service.
This opportunity is for the Member
Experience:
Loan Servicing Pro (Hybrid) role at UNFCU.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Member
Experience:
Loan Servicing Pro (Hybrid) role in the description above.
We appreciate your interest in this position.
Join UNFCU and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
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