Business Banker

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Mamaroneck, NY, US

3 days ago Requisition

Salary Range: $22.00 To $26.00 Hourly

Title:
Business Banker I

Department:
Branch Operations

FLSA Status:
Non-Exempt

Reports to:
Branch Service Manager

Date: 12-2025

The Business Banker is responsible for performing intermediate duties and support related to branch operational activities and financial services; handles all teller transactional activity, processes all new account transactions; assisting customers in their selection of various accounts and financial services; cross-selling the Bank's products and financial services available from the Bank; ensuring cross-sell opportunities are presented by applying professional sales techniques;

opening, maintaining and closing of all account types; performing branch clerical duties; promoting business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. The position of Business Banker also is required to be fully knowledgeable and skilled in the areas of new account opening, teller, and safe deposit.

• Provides support to all assigned areas of branch operations where service or assistance is needed, including platform area, teller line, and safe deposit.
• Provide service delivery to internal/external customers to resolve account service issues.
• Execute financial transactions in accordance with bank policies and procedures
• Maintain a cash drawer to process client transactions.
• Handle large sums of cash accurately and efficiently. Maintain Cash Limits. Perform all phases of teller work.
• To achieve and maintain customer satisfaction through excellence in service delivery, follow up and problem resolution.
• Assist consumer and business customers in their selection of various accounts, products and financial services available from the Bank; ensures cross-sell opportunities are presented by applying professional sales techniques.
• Interviews customers to obtain information; establishes proper identification of new customers; determines need and extent of reference investigation.
• Prepare for audits.
• Alternate opening and closing branch with management.
• Maintains a working knowledge of the complete line of products and services offered. Takes responsibility to keep up to date and request assistance for further development needs.
• Perform all other duties assigned by management.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
• Appropriately assessing risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Orange Bank & Trust, its clients assets, by driving compliance with applicable laws, rules and regulations. Adhering to policy and procedures, applying sound ethical judgement regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Education:

Required:

High School Diploma or GED

Preferred:
Associates Degree

Experience:

Required:

Cash Handling Experience and 1 Year Customer Service Experience

Preferred: 2 Years Banking Experience and 1 Year Sales Experience.

• Knowledge of banking industry regulations as well as internal processes and controls, procedures and workflow specifically in loan operations and commercial closings.
• Ability to operate effectively in a team environment as well as be able to work independently.
• Ability to meet deadlines and work…