Vendor Services Analyst

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you’ll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

The Procurement Department is seeking an individual who will be a member of the Vendor Services team dedicated to the overall evaluation of our vendor partners and review of employee expense reports. This centralized Vendor Services Group manages all aspects of vendor verification, onboarding, and employee expense review. The individual will be part of a team assisting in the development and enhancement of the internal procedures followed in the evaluation process, including implementing technology and workflow to achieve a streamlined and modern risk assessment methodology.

Specifically, the staff will support and assist in:

• All vendor verification procedures to ensure that new vendors, or adjustments to existing vendors, meet Starr requirements and expectations
• Onboarding of approved vendors to the appropriate Starr platforms
• Detecting potential fraud as part of the organizational larger risk mitigation effort
• Ongoing development of a globalized approach in reviewing T&E expenses throughout the company
• Reviewing all expense reports submitted for payment to employees or allocated to the corporate card
• Leading training for employees, either in groups or individually
• Acting as a member of a centralized helpdesk for user inquiries
• Implementing initiatives with the Corporate Travel manager to improve the T&E end user experience
• Ensuring all expense reporting occurs timely for proper accounting and allocation
• Monitoring employee spend trends to safeguard against financial & fraud-related risks

• Assist on the communication of key internal process enhancements when necessary
• Assist in continuous review of department’s (SOP) Standard Operating Procedures and process flows
• Review supplier requests and input data into our Finance ERP and Claims systems
• Verify vendor bank account / payee information.
• Facilitate the resolution of employee issues pertaining to vendor verification and onboarding
• Review expense report submissions to ensure compliance with T&E policy
• Identify concerns or trends indicative of potential misuse or fraud
• Troubleshoot user issues
• Crosstrain on Vendor Services responsibilities
• Assist in developing communications for internal circulation to proactively identify common obstacles to avoid or explain common pitfalls resulting in reports being rejected
• Serve as a member of a centralized helpdesk for all end user T&E Expense queries
• Take ownership of ensuring all expense reports containing corporate card expenses are filed timely to ensure proper and complete closing monthly for the various Finance areas
• Contribute to the development of an internal playbook for staff members to follow that clarifies any unique or special handling for specific areas within the company
• Offer process improvements that either enhance the user experience or automate compliance review against T&E policy
• Suggest system audit rules targeted at minimizing employee misuse and fraud, as well as reducing unnecessary employee spending
• Consistently review T&E policy to compare spending trends, ensuring policy is reflecting appropriate and reasonable expectations
• Track, collect and deposit employee checks for personal corporate card usage

• Knowledge of…