Collector, Finance & Banking

At Jovia, we celebrate diversity and create an inclusive space where your creativity can shine. Here, we value agile thinking and flexible work spaces, encouraging a collaborative atmosphere where trust and teamwork drive our success.

We are dedicated to developing our people and providing opportunities for growth. If you're ready to make a difference and thrive in a supportive environment,
apply today and join us in shaping the future of banking
!

Position: Collector

Location: Westbury, NY

Job : 535

# of Openings: 1

Collector

We’re proud to be recognized as one of Long Island's Top Workplaces for 2026! This recognition reflects our commitment to creating a workplace where people feel valued, supported and empowered to grow.

We are looking for talented and motivated individuals to join our team and build a rewarding career with an organization that truly believes our people and our culture are the heart of our success.

Come grow with us and discover what makes Jovia a great place to build your career.

We are
Jovia Financial Credit Union
. Our name evokes joy, a feeling of optimism, trust, and “banking on the bright side”. We are a new kind of credit union, one that combines service and value with the convenience that today’s technologies allow. At Jovia, we have provided brighter banking for over 85 years, driven by values like innovation, convenience, and community. As a not-for-profit organization, we focus on what’s best for our members, not profits - Come see for yourself!

Our employees are passionate about our mission, growing through professional development and making a real difference through community involvement and service. We offer a diverse, inclusive work environment with flexible opportunities and competitive benefits. Join us in shaping the future of banking by joining our team.

We give you Benefits that Go Beyond Your Paycheck:

• Competitive compensation with paid training
• Engaged Managers who value your input, are transparent, and provide coaching for your success
• Professional Development with growth opportunities and a supportive learning environment
• A friendly, inviting work culture filled with social activities that inspire creativity and collaboration
• Retirement Benefits, featuring a 401(k) with a generous match plus a defined pension plan
• Comprehensive benefits including Medical, Dental, and Vision coverage
• Employee Activity Groups that foster a sense of belonging and teamwork
• Tuition Reimbursement and School Loan Repayment plans for Full-Time employees
• Gym Reimbursement and Employee Wellness time off to support your health and wellness
• Flexible PTO options that include vacation payout and sick time incentive payouts
• Discounts on Employee Loans to help you create financial success
• Supplemental Benefits such as Pet Insurance, Legal plan, and AFLAC plans
• A CEO with brilliant vision and aspiration
• Handle all types of consumer collection accounts relative to Jovia including but not
• limited to Unsecured Loans and Lines of Credit, Mortgages, Home Equity Loans and
• Lines, Auto Loans, Student Loans, Credit Cards and overdrawn accounts.
• Be goal-oriented and strive to achieve assigned goals and objectives.
• Be flexible in available work shifts,and Saturday on a monthly rotation.
• Saturdays. There may be occasions based on the needs of the department to alter
• the regular schedule as requested by the Collection’s management team.
• Generate and maintain daily work Queue from the Collections system. Utilize reports
• to identify areas of opportunity that should be focused on.
• Update system records as required, recording all handling information on collections
• and other applicable systems.
• Answer and make telephone calls concerning delinquent accounts, provide
• counseling to members, review loss mitigation options, obtain…