Director, Transactional Risk Monitoring

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Professional Remote, US

2 days ago Requisition

Job title:

Director, Transactional Risk Monitoring

Reports to:

SVP, Enterprise Risk

Department:
Business Resource Group

Location:

Remote (GA, NY, TN - preferred)

Grade: 17

Priority Commerce is a leading financial technology company on a mission to deliver a personalized, easy-to-adopt financial toolset that accelerates cash flow and optimizes working capital for businesses. Our vision is to eliminate the barriers to unlocking revenue - empowering businesses to grow faster and operate smarter.

We achieve this through the Priority Commerce Engine, an innovative platform that combines payables, acquiring, and banking and treasury solutions. This unified approach allows businesses to streamline financial operations, reduce unnecessary costs, and uncover new revenue opportunities.

At Priority Commerce, we're driven by results. We expect our people to be known for results - bringing expertise, momentum, and relentless focus to every challenge, helping our clients and each other thrive.

We are looking for a Director, Banking, Treasury & Platform Transactional Risk Monitoring to own day-to-day fraud and credit risk monitoring for Priority’s Banking, Treasury & Platform services. Priority Commerce operates on a program manager model — Priority Commerce onboards program managers, who in turn onboard the underlying businesses and/or consumers that actually transact. This role is responsible for monitoring risk at both layers: the program manager level and the underlying account holder level beneath each program.

You'll be the person accountable for catching and resolving risk issues day to day, including with our card issuing programs.

Own day-to-day fraud and credit risk transaction monitoring for Priority’s Banking and Treasury Platform — alert review, investigation, case disposition, and loss mitigation across account takeover, first-party fraud, synthetic identity, and payment fraud typologies.

Monitor risk across all layers of the platform: at the program manager level (overall program-level activity and exposure) and at the underlying business/consumer account holder level that each program manager onboards.

Review and act on daily transaction, account, and case activity to identify emerging fraud rings, loss trends, and credit deterioration signals — driving the alerts to resolution, not just triage.

Manage credit risk exposure for account holders on an ongoing basis — applying underwriting criteria, tracking exposure limits, and executing account review triggers at both the program manager and end-account holder level.

Support Priority’s card issuing programs from a risk and fraud perspective — monitoring card-present and card-not-present activity and managing dispute/chargeback trends.

Tune and calibrate existing monitoring rules and scoring models to reduce false positives and minimize fraud/credit losses while preserving a smooth customer experience; recommend enhancements as volume and program manager count scale.

Build and maintain fraud and credit loss reporting and dashboards for internal leadership, tracking loss rates, alert volumes, recovery rates, and key risk indicators across program managers and underlying account holders.

Respond to partner bank inquiries related to fraud and credit risk on Priority’s Commerce platform, and provide reporting and updates in line with each bank's requirements.

Partner with internal product and engineering teams to close control gaps and inform product decisions that…