Digital Banking Support Specialist
Listed on 2026-10-20
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Finance & Banking
Banking & Finance, Bank Customer Service
Capital Credit Union is seeking a Digital Support Specialist to assist members via phone, chat, and secure message, focusing on digital banking troubleshooting and account assistance. This role emphasizes member advocacy and quality service while building lasting relationships.
The position includes using a ticketing system for Digital Banking, Bill Pay and Zelle, promoting products and services, and contributing to first-call resolution wherever possible.
This role, Digital Banking Support Specialist at Capital Credit Union, could be your next move.
The position is based in New York, NY, United States.
This opportunity is part of our work in Sales, Other.
The advertised compensation is 36.000 - 52.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Digital Banking Support Specialist role in the description above.
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