Senior Manager, Policy Administration

This position is eligible for teleworking , which is currently one day per week. New hires are eligible to apply 30 days after their effective hire date.

Opening:

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

Position Objective:

Reporting to the Director, Policy Administration, this position will be responsible for managing the development and maintenance of MTA People/HR policy directives in support of the MTA’ s mission and strategic objectives. This includes, but is not limited to, researching, benchmarking, drafting, maintaining, and updating People Department policy directives and standardized procedures.

Responsibilities:

• Research, benchmark, draft, maintain, and update the People Department policy directives and standardized procedures. Conduct policy research and data collection. Collect and develop data received from agency partners related to the establishment of People policy standards.
• Facilitate collaboration with agency partners, senior management, and other MTA stakeholders on interpretation of and compliance with People Department polic ies, procedures, guidelines, and standards.
• Ensure that policies, procedures, and practices comply with city, state, and federal laws, as well as align with the MTA’s mission and strategic business objectives.
• Conduct comparative analyses and research of policies, procedures, guidelines, and programs. Collect quantitative and qualitative data on changing and emerging trends. Analyzes trends and metrics to develop solutions, programs, and policies. Make actionable proposals for policy and procedural revisions and best practices to the Director. Develop and maintain policy comparative analysis spreadsheets and reports.
• Assist the Director in the development and implementation of policy education, training, and communication. Formulate strategies for effective policy education and compliance at agency partner venues. Craft language and organize the distribution of governing policies through effective communication channels. Facilitate information exchange between agency partners and senior management to enhance awareness. (e.g., policy notices, updates, etc.)
• Ensures Policy administration internal audits are conducted timely manner. Makes recommendations addressing any process or policy gaps, or other issues as determined by the Director.
• Support the Director of Policy Administration and perform the Director’s duties in their absence.
• Other duties as assigned.

Required Knowledge/Skills/Abilities:

• Must demonstrate ability to measure ongoing effectiveness of Human Resources policies, procedures, and practices and recommend changes as needed.
• Advanced knowledge and understanding of federal and state Human Resources and labor laws/regulations.
• Ability to work with all internal levels within a given organization, including the MTA Board.
• Demonstrated ability to communicate and interact well with external agencies. External agencies may include the Governor’s Office for New York State, the New York City government, elected and other public officials, as well as any staff located at other federal or state agencies, authorities, or any other transportation agencies.
• Demonstrated ability to work in a high-profile, high-pressure environment effectively. Demonstrates project planning skills and ability to meet deadlines even as priorities change.
• Demonstrated ability to complete short- and long-term projects effectively and as efficiently as possible.
• Experience in a blended organization or experience in a consultative role within a changing organizational environment, including “hands-on” experience and knowledge of human resources functions such as recruitment, compensation, organizational development, employee…