Criminal Justice Advocate

Job Description

Criminal Justice Advocate

Job : 13618

Business Unit: MTA Headquarters

Location: New York, NY, United States

Regular/Temporary: Regular

Department: HQ Office of Security

Date Posted: Nov 4, 2025

Salary Range: $155,610 - $170,000

Deadline: Until filled

This position is eligible for teleworking , which is currently one day per week. New hires are eligible to apply 30 days after their effective hire date.

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square‑mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

As a Criminal Justice Advocate at the Metropolitan Transportation Authority (MTA) you will play a crucial role in providing support and advocacy to victims of crimes in our transportation systems (employees and customers) by advocating for just and appropriate consequences for those who commit violent acts, sexual offenses, and other criminal acts in the system (Railroad, Subways, Buses, etc). You will work to ensure that judges, district attorneys, defense attorneys, and court personnel understand the impact of crime to our employees, customers, and transportation systems.

In consultation with Legal, Labor Relations, Customer Office, Safety, and Executive Leadership, you will advocate for our employees and customers so that their voices are heard on safety and security issues ensuring that concerns are addressed, and appropriate punishments are applied fairly to act as a deterrent. You will partner with operating agencies and various departments across the agency; provide guidance, advice, policy recommendations and advocacy to and on behalf of the MTA throughout the criminal justice process.

• Serve as an advocate and liaison for the MTA with judges, district attorneys, defense attorneys, law enforcement, legal professionals, social service agencies, elected officials, state and local agencies, nonprofits and other relevant criminal justice thought leaders. Advocate for rights and interests of crime victims in the transit system ensuring all parties are informed about the legal process.
• Monitor incidents within the transportation system inclusive of employee assaults and provide testimony or impact statements, track eligibility and enforcement of cases in which the perpetrator is eligible for a transit ban, pursuant to Penal Law Section 65.10 (k-2), which permits a court, as part of a sentence, may impose transitions, including a total ban, on a defendant’s use of MTA facilities for up to three years.
  
  Address solutions to practical issues related to transit ban implementation and enforcement. Establish protocols for communication with customers who have experienced criminal acts within our system.
• Collaborate with key stakeholders to pursue crime reduction strategies. Prepare supporting data and analysis for key decisions by leadership. Make recommendations to improve internal policy and communication. Track and promote legislation to reduce crime within the system.
• Prepare research and analysis to engage elected officials and others with short- and long-term plans to create a safer environment and to promote crime prevention.
• Collaborate with internal and external partners to identify systemic barriers to improve safety in our system and advocate for policy changes to better support crime victims.
• Attend court hearings on cases of individuals arrested for alleged violence against our employees and other victims.
• Maintain accurate records, including documentation of plans to address cases and to support policy change. Work with law enforcement and security data science teams to analyze and evaluate information that helps advance crime initiatives to improve safety and security throughout the MTA. Provide case updates and develop recommendations to improve safety.
• Maintain database of milestones for key events associated with cases, including preparing analytical and statistical briefings, charts, and reports for leadership and the public.
• Other duties as assigned.

• Excellent communication and interpersonal skills.
• Excellent organizational and presentation skills.
• Demonstrated ability to work with all internal levels within a given organization, including the MTA Board.
• Demonstrated ability to communicate and interact well with external agencies. External agencies may include the Governor’s Office for New York State, New York City government, elected and other public officials, as well as any staff located at other federal or state agencies or authorities.
• Demonstrated ability to work in a high profile, high pressure environment…