Regional Deputy Director
Listed on 2026-01-12
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Government
Operations Manager
Location: New York
Salary Range: $68,214.00–$
The Homelessness Prevention and Community Support (PCS) within the Homelessness Prevention Administration oversees and collaborates with partners to provide comprehensive programs that combat homelessness, prevent shelter entry and re‑entry, prevent eviction, and keep families and individuals stably housed within their community. PCS administers over $70 million in Homelessness Prevention Contracts, including our network of Homebase providers and community‑based organizations.
Responsibilities- Respond to and coordinate support for case‑specific requests for homelessness prevention services via HRA systems, email, and leadership requests. Provide consultation to Homebase and other community programs to ensure quality case management practices meet contractual targets, goals, and deliverables.
- Provide technical assistance to Homebase and other community programs as determined. Coordinate and develop activities specific to incumbent's areas of oversight.
- Develop data tracking systems, support and facilitate special projects, and conduct on‑site and in‑office case reviews. Participate in audit activities and conduct announced and unannounced site visits.
- Support application processing, review, approval, and tracking of rental assistance programming for families and individuals.
- Assist with comprehensive staff training programs and provide ongoing professional development opportunities for external provider staff. Conduct presentations, orientations, and meetings representing PCS.
- Recommend and support policy and procedure updates in line with agency and funding directives.
- Direct supervision and oversight of PCS staff development; provide staff supervision, coaching, and on‑going professional development opportunities for HRA/PCS staff.
- A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, including one year at the administrative or managerial level in a large governmental agency, business firm, civic or community organization operating in the area of social services.
- Education and/or experience equivalent to the above. All candidates must have a baccalaureate degree from an accredited college and the one year of experience at the administrative or management level as described in the above qualification.
The City of New York is an inclusive equal opportunity committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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