Communications Specialist​/Trainee - NY HELPS

Communications Specialist 1 / Trainee 1 / 2 - NY HELPS NYS Department of Environmental Conservation Pay Range

This range is provided by NYS Department Kafffahi and your actual pay will be based on your skills and experience—talk with your recruiter to learn more.

$49,743.00/yr - $61,548.00/yr

Working under direct supervision of the DEC Division of Forest Protection, serve as dispatcher for emergency and non‑emergency calls from officers and the public. Most calls are directed toward the mission of the DEC. Obtain required information from callers to initiate assistance; serve as radio dispatcher of police resources; perform clerical, administrative and other duties related to the dispatch center service.

Candidates must be able to communicate and work well with other dispatchers and the public.

Work conditions include: sitting or standing for extended periods with headset on while monitoring computer screens; entering information using a computer keyboard; coordinating eye/hand movements while handling calls for efficient use of radios and computers; speaking calmly and clearly in order to elicit information and give instructions during a continuous flow of callers under stress; listening carefully to understand caller information;

making responsible judgments where timing is critical; and working within hearing distance of other dispatchers under similar conditions.

Minimum Qualifications

• Communications Specialist Trainee 1 (Grade 8):
  High school graduation or possession of a high‑school equivalency diploma.
• Communications Specialist Trainee 2 (Grade 10):
  Satisfactory completion of one year of service as a Communications Specialist Trainee 1; or high‑school graduation or equivalency diploma and one year of experience in one of the following areas:
  • police, emergency services, or public safety dispatcher
  • member of a fire company or emergency medical services squad
  • radio dispatcher of a mobile fleet
  • traffic management center
  • search and rescue position
  • active‑duty service and an honorable discharge under conditions in the NYS Restoration of Honor Act from the United States military, or active deployed service in the US Army Reserve or National Guard
• Communications Specialist 1 (Grade 12):
  Satisfactory completion of one year of service as Communications Specialist Trainee 2; or high‑school graduation or equivalency diploma and completion of all necessary training and certifications and two years of experience in one of the following areas:
  • police, emergency services, or public safety dispatcher
  • member of a fire company or emergency medical services squad
  • radio dispatcher of a mobile fleet
  • traffic management center
  • search and rescue position
  • active‑duty service and an honorable discharge under conditions in the NYS Restoration of Honor Act from the United States military, or active deployed service in the US Army Reserve or National cc Guard

• Overtime and holiday work is required; shifts are bid by seniority and will likely include nights and weekends.
• Must be available for emergency response, after‑hours emergencies, and for shift work.
• Must undergo a background investigation prior to appointment, including fingerprinting (candidate is required to analysing a fingerprinting fee).
• Telecommuting may be available and will be discussed at interview.

• Holiday & Paid Time Off
• Public Service Loan Forgiveness (PSLF)
• Pension from New York State Employees’ Retirement System
• Shift & Geographic pay differentials
• Affordable Health Care options
大发快三大小单双
• Family dental and vision benefits at no additional cost
• NYS Deferred Compensation plan
العربية
• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
• And many more...

For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.

The Department of Environmental Conservation (DEC) is committed to fostering a culture of diversity, equity, inclusion, and accessibility. Our work would not be possible without the diverse backgrounds, experiences, ideas, and abilities of our employees. DEC is committed to developingoday a workforce that represents the diverse population of New York State. DEC embraces a diverse and inclusive work environment by encouraging all individuals, including those with disabilities, to apply to open positions at the agency.

Please be advised, the New York State Department of Environmental Conservation does not use E-Verify, and we are unable to provide sponsorship for employment visa statuses (i.e. H-1B, Self‑Sponsorship, STEM OPT).

• Internship

• Full‑time

• General Business