Elite Stylist

Overview

We are the future of beauty services. The Elite Stylist is responsible for engaging with guests, consulting on hair care needs, and recommending products and services. The Elite Stylist delivers quality professional services with an emphasis on the guest’s total look. They support the Experience Manager (EM) and Assistant Services Manager (ASM) and focus on performance (service sales and productivity), people (guest service), and process (operating procedures and compliance standards).

This position requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

We are the future of beauty services. Be part of the transformation.

The Elite Stylist is responsible for engaging with guests, consulting on their hair care needs, and delivering quality professional services with an emphasis on the guest’s total look. The role requires knowledge of Ulta Beauty’s policies, procedures, and standards and a commitment to providing an exceptional guest experience.

• Perform hair services including design, haircuts, color, texture, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
• Meet or exceed a weekly sales goal and productivity targets for hair services by delivering exceptional guest service and contributing to store goals related to retail and service sales, guest loyalty, and related metrics.
• Perform product demonstrations with guests to drive sales and enhance the guest service experience.
• Support the execution of in-store events, promotions, and marketing initiatives that deliver an unrivaled guest experience.
• Stay informed about new and existing industry trends, products, and services to better serve guests and communicate product knowledge.
• Maintain prompt, regular attendance.

• Develop guest relationships through consultations and appropriate retail and service recommendations.
• Serve all guests, including walk-in guests, in a timely and efficient manner.
• Collaborate with skin therapists and the retail team to provide a total-store guest experience.
• Establish professional relationships with peers and brand partners to deliver exceptional guest service.
• Promote the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
• Attend mandatory trainings and meetings to enable continuous professional development.

• Be knowledgeable of and comply with Ulta Beauty’s policies, procedures, and standards.
• Follow safety, sanitation, and infection control procedures; ensure compliance with state board guidelines.
• Follow established service protocols to ensure a consistent and exceptional guest experience.
• Use booking and clientele systems to schedule return services and events.
• Communicate supply needs to the Experience Manager to ensure guest readiness.
• Maintain store operational standards, including cleanliness of the salon, sales floor, restrooms, backroom, and break area.
• Adhere to the Ulta Beauty dress code.
• Protect company assets by following loss prevention practices and providing exceptional guest service.
• Perform other operational tasks as directed.

• Cosmetology license

• Previous relevant work experience is required

• Proficiency with latest salon techniques for hair services and makeup, and the aptitude to develop skills in all service categories
• Proficiency with equipment and chemicals used in technical work
• Proficiency to demonstrate, recommend and sell professional hair care and makeup products
• Strong communication skills
• Ability to work independently and as part of a team
• Ability to build and maintain strong customer relationships and clientele

• Work a flexible schedule including days, evenings, weekends, and holidays

• Continuous mobility during shift
• Continuous lifting and/or moving up to 10 lbs during shift
• Frequent bending, reaching, and twisting; ability to stand for long periods
• Continuous coordination and manipulation of objects during shift

We will consider for employment all…