Stylist

Overview

Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, industry leaders share expertise, build authentic community, and create a real sense of belonging while plotting bold, strategic innovations destined to revolutionize the industry. Robust organizational support, increasing investment and empowerment foster growth opportunities. Ulta Beauty is the future of beauty services.

The Stylist engages guests, consults on hair care needs, recommends products and services, and delivers professional services with an emphasis on guests’ total look. They support the Experience Manager and Assistant Services Manager in performance, people, and process areas, and require passion, exceptional guest service and product knowledge.

• Perform hair services including design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications and ear piercing (where applicable).
• Meet or exceed sales goal of $800 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contributing to store goals related to retail and service sales, guest loyalty, and shrink.
• Demonstrate business acumen with understanding of drivers and opportunities for growth.
• Perform product demonstrations with guests to drive sales and the guest service experience.
• Support execution of in-store events, promotions and marketing initiatives that deliver an unrivaled guest experience.
• Take initiative to stay informed regarding new and existing industry trends, products and services and be knowledgeable about ingredients and benefits to better serve guests.
• Maintain prompt, regular attendance.

• Develop guest relationships through consultations and appropriate recommendations.
• Demonstrate high standards of customer service and salon image.
• Serve all guests including walk-in guests in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a total-store and well-rounded guest experience.
• Establish professional peer and brand partner relationships to collaboratively deliver exceptional guest service.
• Share benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in salon and on salesfloor.
• Attend mandatory trainings and meetings for continuous professional development.

• Be knowledgeable of and ensure compliance with Ulta Beauty policies, procedures and standards.
• Follow all safety, sanitation and infection control procedures before, during and after services; always ensure compliance with state board guidelines.
• Follow established service protocols to ensure a consistent and exceptional guest experience.
• Utilize booking and clientele systems to book guests for return services and events.
• Communicate any supply needs to the Experience Manager, ensuring guest readiness at all times.
• Maintain outstanding store operational standards including cleanliness of salon, salesfloor, restrooms, backroom, break area and any additional assigned area.
• Adhere to the Ulta Beauty dress code.
• Protect company assets by following loss prevention best practices and providing exceptional guest service.
• Execute other operational tasks as directed.

• Cosmetology license

• Previous relevant salon experience is preferred.

• Proficiency with latest salon techniques for haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup and ear piercing services (where applicable) and/or an aptitude to develop skills in all service categories.
• Proficiency with use of equipment and chemicals needed to perform technical work.
• Proficiency to demonstrate, recommend and sell pro hair care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and build clientele.

• Work a flexible schedule to include days, evenings, weekends and holidays.

• Frequent mobility during shift.
• Continuous lifting and/or moving up to 10 lbs.…